The contact owns a 2020 Acura MDX. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The contact stated that later, while parking the vehicle, the vehicle unintended accelerated and drove over a curb and crashed into a tree. The vehicle crashed into the tree, and the front wheels continued spinning without the accelerator pedal being depressed, and the engine was turned off. During the crash, the front end was severely damaged, but the air bags failed to deploy. The vehicle was driven to the residence and examined by an independent mechanic, and it was determined that the PCM had malfunctioned and there was a computer miscommunication between the engine and the transmission. The vehicle was later towed to the local dealer. The failure mileage was 45,000.

Source: NHTSA complaint ODI #11764060 · view all complaints for this vehicle at nhtsa.gov

LKAS, forward collision, high beam all alerts are going off and have been told it's a camera system that gets over heated. This is not a easy fix and needs to be recalled to clear up the codes and alerts.

Source: NHTSA complaint ODI #11763916 · view all complaints for this vehicle at nhtsa.gov

While sitting stopped at a red light, the brake pedal suddenly became soft and the vehicle began moving. As I rushed to depress the pedal further (all the way to the floorboard - which did not stop the car) the car rolled forward and collided with the car in front of us causing damage to both vehicles. If the other car had not been in front of us we would have rolled directly into heavy active cross traffic which would have caused significant harm to all inside. My daughter, niece, and 8 month old grand-niece were with me in the car.

Source: NHTSA complaint ODI #11740691 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Acura MDX. The contact stated that the front windshield camera became inoperable. There were unknown warning lights illuminated. Additionally, the control arms failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The windshield was replaced with an aftermarket part at an auto body shop. The control arm was replaced at the local dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.

Source: NHTSA complaint ODI #11718591 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Source: NHTSA complaint ODI #11634684 · view all complaints for this vehicle at nhtsa.gov

A federal safety recall was performed on the vehicle to install a rear subframe reinforcement kit. Before the recall repair, the vehicle operated normally and had no vibration at highway speeds. Immediately after the recall repair, a new vibration developed above approximately 60 mph. The vibration is felt primarily from the rear of the vehicle, occurs only while accelerating, becomes most noticeable between 60 and 80 mph, and disappears immediately when the accelerator is released while maintaining the same speed. The condition is repeatable and remains unresolved. The vibration creates concern for loss of vehicle stability and control at highway speeds because it occurs while the drivetrain is under load. No warning lights or diagnostic messages appeared before or after the repair. The vehicle has been inspected by both the dealership that performed the recall repair and an independent repair facility. To eliminate other possible causes, the front hub and bearing assembly were replaced and all four tires were remounted and dynamically balanced. Those repairs did not eliminate the rear vibration. The dealership attributed the condition to unrelated maintenance items, including tires, wheels, and brakes, but did not identify a defect with the recall repair or determine whether the rear subframe installation, rear differential mounting, driveshaft, or other components disturbed during the recall procedure contributed to the new vibration. The timing of the failure is significant because the vibration began immediately after completion of the federal recall repair and was not present beforehand. The component is available for inspection upon request. I am requesting that NHTSA investigate whether the recall remedy or repair procedure may have introduced a drivetrain or rear suspension condition affecting vehicle safety.

Source: NHTSA complaint ODI #11750239 · view all complaints for this vehicle at nhtsa.gov

While driving on a residential street under normal daylight conditions, the forward collision warning and automatic emergency braking system failed without warning. A dashboard message appeared instructing me to clean the windshield and stating that collision avoidance services were unavailable. The windshield was clean and unobstructed. There was no precipitation, glare, or debris. The failure occurred while the vehicle was in motion. I had no indication of whether the vehicle was safe to continue driving or whether I should stop immediately, and no way to know whether the fault was limited to the camera or whether other systems were affected. There was no prior warning, no gradual degradation, and no fault indication before this event. I purchased this vehicle in part for its advanced driver assistance systems and rely on forward collision prevention in daily driving. That protection is now unavailable, and I am driving without a crash avoidance system I was sold and expected to have. I took the vehicle to an authorized dealer for diagnosis. The dealer determined that the forward facing camera module must be replaced and recalibrated, and quoted 2,700. No recall or technical service bulletin was identified. I believe this constitutes a safety defect. A primary crash avoidance system failed spontaneously under normal operating conditions on a vehicle marketed on its safety technology. The repair cost is also high enough that many owners will defer or decline it, leaving vehicles on public roads with disabled collision avoidance. I request that NHTSA investigate the failure rate of this camera module and consider a safety recall.

Source: NHTSA complaint ODI #11756689 · view all complaints for this vehicle at nhtsa.gov