Two low-speed sudden unintended acceleration events while parking a 2021 Acura RDX. Incident 1 (July 2026): While parking at low speed, the car unexpectedly surged forward. Flew up the curb and hit a restaurant window, causing massive undercarriage damage. Active braking did not help and seemed to make acceleration worse. It only stopped when it wanted to. Incident 2 (August 2026): Two weeks after getting the car back from repairs, under identical low-speed parking conditions, a second sudden acceleration event occurred. Slamming on the brakes did nothing. It stopped after scraping a car wash vacuum pole, destroying the entire passenger side. Prior to these, the car exhibited erratic safety software behavior, including multiple phantom braking incidents where it slammed on its brakes violently with no obstacles present. I bought the car Certified Pre-Owned two years ago. The dealership repaired a known "popping sound" from the panoramic sunroof frame three times. This required extensive cabin/pillar teardown work, which may have disturbed internal wiring harnesses or grounding points linked to the electronic throttle control system. In both events, it felt like an uncontrolled amusement park ride—the engine loudly revving and taking over with zero driver control. I initially assumed pedal confusion during the first crash, but since it happened again under identical circumstances, there is clearly a systemic electronic/software defect in the Throttle Actuator or Powertrain Control Module. The vehicle is at an insurance network body shop awaiting forensic evaluation of the throttle system, pedal sensors, and a Bosch EDR black box download.

Source: NHTSA complaint ODI #11758797 · view all complaints for this vehicle at nhtsa.gov

The Auto High-Beam system activates the high beams inappropriately during operation. The system triggers the high beams directly into the eyes of oncoming traffic and activates during early dusk conditions. The sudden, intense illumination blinds oncoming drivers. This creates an immediate glare hazard and significantly increases the risk of a head-on collision. I reported this specific failure to the authorized dealership on three separate occasions, engaging three distinct service advisors during the active warranty period. The service department omitted these complaints from the formal repair orders. The first advisor stated the system was functioning normally. The second advisor stated the technicians completed an inspection and verified the system as fully operational. The third advisor acknowledged experiencing the exact same malfunction on their personal vehicle and instructed me to manually disable the safety feature. The system fails silently, displaying zero warning lamps or error messages prior to or during the malfunctions. The attached service invoices document a severe, underlying instability within the vehicle's electrical and Advanced Driver Assistance Systems (ADAS) network, culminating in a complete VSA modulator replacement. These records establish a confirmed administrative pattern of the dealership dismissing intermittent safety faults, officially logging statements such as "unable to verify issue" and "no problem found" on subsequent visits. This evidentiary paper trail substantiates the dealership's systemic suppression of my specific, repeated verbal reports regarding the Auto High-Beam safety hazard. The vehicle and the Auto High-Beam system remain available for inspection upon request.

Source: NHTSA complaint ODI #11737515 · view all complaints for this vehicle at nhtsa.gov

After dealer (worldwide motors Ltd also call (Paragon Acura) 33-40 57th street, Woodside, NY 11377)replaced front and rear brake pads and rotors, my vehicle experienced unintended acceleration while stopped. While idling at a red light with my foot firmly on the brake pedal, the vehicle suddenly moved forward approximately 10 feet on its own. This was a serious safety concern and nearly caused a collision or pedestrian injury. I immediately returned the vehicle to the dealer. The dealer stated they could not duplicate the issue and said the vehicle was operating normally. No warning lights were present. The incident occurred immediately after brake service. I am concerned this may involve the braking system, brake booster, brake switch, or electronic throttle interaction. This behavior is not normal and poses a safety risk.

Source: NHTSA complaint ODI #11705948 · view all complaints for this vehicle at nhtsa.gov

At start up, my car displayed 4 errors: Lane Keeping Assist System, Collision Mitigation Braking System, Road Departure Mitigation System, and Electric Power Steering. As a result, my car could not steer and had to get it towed to the dealership.

Source: NHTSA complaint ODI #11667398 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Source: NHTSA complaint ODI #11668941 · view all complaints for this vehicle at nhtsa.gov

While driving only at 35 miles per hour down the XXX in [XXX] my panoramic sunroof suddenly bursts. A loud pop sound. This would have popped all over my body if I didn’t have cover up. This is an extreme problem as someone can die from this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11751315 · view all complaints for this vehicle at nhtsa.gov

I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner

Source: NHTSA complaint ODI #11643177 · view all complaints for this vehicle at nhtsa.gov