Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Tires recall
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A disabled passenger air bag increases the risk of injury in the event of a crash.
- Remedy
- Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy
- Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
57
Most reports here involve software faults.
Read full complaint
Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for both to work. They are asking me to pay them $1,500 for that. Meanwhile they informed me that my SOS system is not working either because of that, and I cannot use.
Source: NHTSA complaint ODI #11694280 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
Read full complaint
My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made contact, failed to deploy. The seatbelt was defective because he was seatbelted and the belt broke.
Source: NHTSA complaint ODI #11604631 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Audi A5. The contact stated while the vehicle was parked, it was noticed that the driver's side window had failed to remain up as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective window regulator. The vehicle remained at the dealer unrepaired. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Source: NHTSA complaint ODI #11605986 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11609295 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 60 complaints on file, more than the 2019 (12). That is the most of the 7 model years of the Audi A5 we cover. Older model years have had longer to collect complaints.