Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
6
Most reports here involve software faults.
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While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.
Source: NHTSA complaint ODI #11559037 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
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The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.
Source: NHTSA complaint ODI #11449959 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention an injury.
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This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Source: NHTSA complaint ODI #11563718 · view all complaints for this vehicle at nhtsa.gov