The contact owns a 2023 Audi A4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. No warning lights were illuminated. The brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle crossed a busy street and drove down an incline. The vehicle jumped a curb and came to a stop at a nearby hotel parking lot. There was no injury sustained. A Police report was not filed. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where a diagnostic test was performed. The dealer found no failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 30,000.

Source: NHTSA complaint ODI #11750097 · view all complaints for this vehicle at nhtsa.gov

Purchased used 2023 Audi A4, driven less than 6 times, 30 days later with less than 36k miles the Safety Air Bag Scale & Sensor are illuminating as a "Warning" on the Display Panel" .....ALREADY! Cannot drive, Sunday, Service Centers CLOSED....SAFETY HAZARD to PASSENGERS if vehicle used. AUDI Parts need to be of better quality material for its "Brand", and Customer Safety. DGuthrie - [email protected]

Source: NHTSA complaint ODI #11746993 · view all complaints for this vehicle at nhtsa.gov

While driving southbound on [XXX] near [XXX] in Mississippi, the advanced driver-assistance systems (lane assist and radar) did not operate as designed. At highway speed, the vehicle gave no warnings, no steering correction, and no radar-based intervention prior to a severe crash. This failure of the safety systems placed my life at extreme risk. The vehicle had been properly serviced at an authorized dealer, and there were no warning lights or fault messages prior to the incident. After the crash, nearly all airbags deployed, but the crash data recorder shows abnormal timing information. The Bosch Event Data Recorder (EDR) captured a force of 292 G’s, confirming the severity of the impact. Dash camera footage also documents that the systems failed to intervene before the collision. My primary complaint is not about the airbags but about the malfunction of the lane assist and radar systems and the manufacturer’s refusal to provide the requested reports that would verify the failure. When I requested the radar and lane assist reports from the manufacturer after their inspection, they admitted they would not provide them. Instead, they stated there was no defect. This is unacceptable because the data clearly exists, and withholding it prevents owners from knowing whether these safety systems can be trusted. The fact that these systems failed in a critical moment and the manufacturer is unwilling to disclose the information raises a serious safety concern not just for me, but for all owners of this model. I can provide supporting materials upon request, including dash camera video, the full Bosch crash data report, and correspondence with the manufacturer. My concern is both the malfunction itself and the lack of transparency. Without access to the radar and lane assist data, owners cannot verify that the advanced safety systems they rely on are functioning properly. This failure and refusal to provide proof of system performance must be addressed to protect other dri INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11687497 · view all complaints for this vehicle at nhtsa.gov