The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11655629 · view all complaints for this vehicle at nhtsa.gov