Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
- Remedy
- Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Read full complaint
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehicles present that would require braking -No warnings, alerts or messages on screen -Occurs randomly, nothing to indicate braking is needed -Most recent incident, on flat, familiar road, clear, temperate weather, no obstacles, car unexpectedly braked after accelerating from traffic light, fell out of gear and would not go back into gear for several minutes, resulting in near rear-end collision with multiple vehicles behind that did not expect sudden stop while accelerating. Eventually car would drive a short distance then hard brake, slip out of gear, not be able to drive. This was repeated 4 times before finally being able to drive without failure. -Audi inspected, could not reproduce the issue. It occurs very randomly, so it’s difficult to reproduce on demand. -No fault codes were found or stored -Dealer said without being able to reproduce it there was nothing to be done. I asked for TAC case to be opened for assistance. They strongly refused but eventually agreed. Case was opened but immediately rejected (within minutes). Later they said it was rejected for missing info, including location of incidents, which they never asked me for and I could have provided. Sudden random very hard braking and going into park while accelerating, then not being able to drive, with no warnings or fault codes, is a safety hazard.This has happened many times over a year. Other vehicles can crash into an unexpected stopped car in traffic. The last time I came within a millisecond of a major crash.
Source: NHTSA complaint ODI #11714579 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
15
Most reports here involve sudden stalling.
Read full complaint
Within the first 6 months of owning the car my 2024 Audi Q4 E-tron premium door handle lock - unlock would not work and the car would intermittently not start. The dealership service replaced the 12-volt battery which has corrected the door handle lock-unlock issue; however, it has not corrected the no start problem. If I exit and enter the car multiple times it will eventually start (automatic seat start). The dealership service department cannot reproduce the problem therefore no solution has been made or offered. I have another appointment to leave the car 9/24/26 - due to additional starting concerns - on 9/11/26 my car would not start while at the dealership and a member of the service department witnessed the issue. On 9/17/26 - after multiple attempts to start the car and finally getting it into D - while initiating momentum and driving - the car shut down!! Luckily I was still in a parking lot and not on the highway!!
Source: NHTSA complaint ODI #11757936 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve unintended acceleration. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
On three occasions, while in regenerative braking mode, my car failed to engage the brakes at low speeds. After pressing on the brake pedal for several seconds with no response, the wheels then locked completely - but only after the car had traveled had traveled around 30 feet. The dealer has inspected the car and has not been able to replicate the problem, so they say there is nothing they can do to correct it (although they are NOT saying that they don't believe me). There were no warning lights or messages about a failed system - the brakes just didn't work. This was very unnerving to me, and I don't see how I can drive the car without some corrective measures taken. I was fortunate that these incidents happened where no person or other car was nearby, but that was only luck. I reported the three incidents to the dealer, and brought the car in twice for them to inspect the car.
Source: NHTSA complaint ODI #11736857 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11692916 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
When vehicle is energized and in Neutral "gear" the vehicle makes no sound. I understand that federal safety standards indicate that when in this status, the vehicle should generate a sound so pedestrians can hear it. The vehicle does NOT generate a Vehicle Sound malfunction alert when this occurs (and it should). This condition is reproducible all the time. The service manager at Audi Dallas witnessed this condition and verified that it also occurred on a similar vehicle he had on the lot. I called NHTSA several months ago to report this, but I cannot find a record of it online so am repeating the report. If you do have a record of it, this is a redundant report.
Source: NHTSA complaint ODI #11703526 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 22 complaints on file, more than the 2023 (17). Older model years have had longer to collect complaints.