Sudden complete loss of propulsion while driving, with no opportunity to safely leave the travel lane; failure repeated again seven miles later after vehicle restart. Once propulsion is lost the driver has 1 to 2 seconds before multiple loud banging noises and the vehicle shuddering to an immediate stop without the driver using the brake pedal. The warning on the dash was "High Voltage Electrical System Fault" all in red.

Source: NHTSA complaint ODI #11762624 · view all complaints for this vehicle at nhtsa.gov

I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.

Source: NHTSA complaint ODI #11759945 · view all complaints for this vehicle at nhtsa.gov

The Airbag Cover is defective. The Logo on the steering wheel is deforming. I reported this issue to Audi and they are not assisting me in the replacement of the safety features. They are claiming that it is a trim piece and not subject warranty repairs. The Logo is the site of the airbag deployment in the event of an accident and could cause incorrect deployment or deployment failure. The happened in another vehicle I owned, and it was replaced as a safety issue. I have made attempts to deal directly with the dealer and with Audi Corporate, However, they are refusing to escalate this and are putting it on me to fix myself. The vehicle is under a factory warranty is any they are also refusing to cover it. I requested Audi send me the photos that they used in their determining that would not assist me, despite directly asking.

Source: NHTSA complaint ODI #11756855 · view all complaints for this vehicle at nhtsa.gov

My 2025 Audi Q6 e-tron has repeated intermittent door-lock/door-release failures affecting multiple doors. Doors have failed to open from both inside and outside. I am concerned this could prevent or delay occupant egress in an emergency. The vehicle has been presented to Audi [XXX] repeatedly for this concern: XXX and XXX. Repairs have primarily involved software updates. During the August visit, Audi Technical Assistance Center (TAC #XXX) became involved due to the repeat concern. Audi directed the dealer to reinstall the KD2* software update and update four additional control modules. The vehicle was returned XXX. The problem immediately recurred: XXX - Driver door did not release normally from inside. XXX - Driver door again did not open normally from inside. XXX - Right-rear passenger door would not open from inside. XXX - Driver door would not open from inside (video available). XXX - Front passenger door would not open from outside. XXX - Front passenger door again would not open from outside. At the end of the same journey, it also failed to open normally from inside and required THREE pulls of the interior handle. The vehicle also has recurring ADAS/collision-system faults. On XXX, while stationary, it unexpectedly generated a large red collision/pre-crash warning and strongly pretensioned the driver's seatbelt. An ADAS failure also occurred while driving that day. On XXX following another passenger-door failure, the vehicle displayed "Driver assistance systems: currently limited." A large yellow warning triangle remained illuminated during the journey. These safety-related faults continue despite repeated repairs and Audi TAC involvement. Videos available, cannot upload on this page INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763184 · view all complaints for this vehicle at nhtsa.gov

For more than three months, my Audi Q6 e-tron has been sitting at the dealership with an unresolved issue that they have failed to diagnose or repair. This prolonged inaction is unacceptable, and the near-total lack of communication or meaningful updates only compounds the problem. It is alarming that a premium vehicle equipped with advanced safety technology remains inoperable for such an extended period. This situation raises serious concerns about both the reliability of the vehicle and the dealership’s ability to address critical issues. When safety systems are involved, delays of this magnitude are not just inconvenient—they are dangerous and erode customer trust. I demand that Audi take immediate action to provide a definitive resolution, whether through a successful repair or an appropriate remedy under the vehicle’s warranty and applicable consumer protection laws. Leaving a customer without answers for months while a safety-related issue persists is unacceptable and must be addressed without further delay.

Source: NHTSA complaint ODI #11748366 · view all complaints for this vehicle at nhtsa.gov