Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Engine recall
If the circuit board were to overheat, it can increase the risk of a fire.
- Remedy
- BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
- Remedy
- BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
46
Most reports here involve fluid leaks.
Read full complaint
My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11695616 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve electrical shorts.
Read full complaint
Vehicle was parked while running errands, returned to leave and it would not start. Went to trunk to check battery connection and found that the positive battery cable had burnt in two where it connects to cable that runs to the engine compartment. Carpet cover and sound deadening coating had burnt and cable fell through trunk floor on top of gas tank. Car was towed and insurance refused to replace what caused fire, only what burnt from source ie. carpet cover and floor but not wiring. BMW dealer reports they don’t know what caused cable to overheat.
Source: NHTSA complaint ODI #11564024 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve premature wear.
Read full complaint
TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE DRIVE TRAIN WARNING INDICATOR ILLUMINATED. THE VEHICLE LOST MOMENTUM. ALSO, THE BRAKE PEDAL DID NOT STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. THE DEALER STATED THAT THE VACUUM PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Source: NHTSA complaint ODI #10910587 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
16
Most reports here involve premature wear.
Read full complaint
1. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. 2. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. I am reporting safety issues that were never addressed by BMW North America, and for which I received no notification. Although I purchased my vehicle used, I registered it with BMW USA. The vehicle is out of warranty, but it is affected by the conditions described in SIB 34 05 17 and SIB 31 01 12. BMW USA is refusing to correct these defects, despite their clear safety implications. I was never informed of these issues by BMW USA.
Source: NHTSA complaint ODI #11714732 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11361034 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve other issues.
Read full complaint
DOOR OPENING DEFECT. THE DRIVER SIDE DOOR WOULD LOCK AND NOT OPEN FROM INSIDE AND OUTSIDE POSING A SERIOUS SAFETY HAZARD AS ONE CANNOT GET OUT OF VEHICLE IN EMERGENCY. THIS IS NOTED WHEN VEHICLE IS IN STATIONARY OR PARKED POSITION.
Source: NHTSA complaint ODI #11396947 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11231649 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 84 complaints on file, more than the 2010 (11) and more than the 2012 (35). That is the most of the 4 model years of the BMW 550i we cover. Older model years have had longer to collect complaints.