Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
- Remedy
- Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An engine stall increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
Doors that do not lock as intended while the vehicle is in motion may open during a crash, increasing the risk of injury.
- Remedy
- Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
12
Most reports here involve unintended acceleration. Of these, 2 mention a crash.
Read full complaint
I am reporting a recurring safety issue with my 2023 BMW i4 (VIN: [XXX] ), currently at 28,426 miles. The vehicle has experienced three separate incidents of unexpected and complete loss of power while driving. The first incident occurred in March 2025. The vehicle suddenly lost all propulsion without warning and came to an immediate hard stop. I was later informed this was related to a wheel-positioning sensor. The second incident occurred in October 2025. I had been told that a recall software update would resolve the problem, but the vehicle experienced another loss of power while in motion, showing the issue was not corrected. The third and most concerning incident occurred in November 2025. Multiple error messages appeared instructing me to stop driving immediately, and the vehicle again lost power while moving. A complete loss of propulsion in traffic—especially while merging or pulling into a roadway—creates a severe safety hazard because I am unable to move the vehicle out of the way of oncoming traffic. This puts both myself and other drivers at risk. BMW has acknowledged awareness of issues related to these systems during previous service visits, but the defect continues to occur despite attempted repairs and software updates. I am requesting that NHTSA investigate this matter, as repeated power-loss events pose a significant safety risk that could lead to crashes, injuries, or fatalities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11700075 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
18
Most reports here involve software faults.
Read full complaint
The dashboard turn signal indicators are blocked by the steering wheel unless I adjust the steering wheel to a very high position that makes driving unsafe. When the turn signals are on, there is no clicking noise like many cars have. I suggest that BMW update the vehicle software to allow the driver to adjust the location of the turn signal indicators within the digital dash display, or also include turn signal indicators in the heads-up display.
Source: NHTSA complaint ODI #11740342 · view all complaints for this vehicle at nhtsa.gov
Brakes
5
Most reports here involve loss of braking. Of these, 3 mention a crash, 3 mention an injury.
Read full complaint
MVA: [XXX] Sudden acceleration of vehicle. Brakes failed to work. Steering suddenly inoperative. Front passenger and I were injured. Vehicle damaged 3 other vehicles. One or more drivers whose vehicles were hit complained of injuries. For inspection, contact property damage adjuster with Safeco Insurance: Collision adjuster: LYNAE MCCALL, P: 509-944-8355 Email: [email protected]. Complainant unaware if vehicle malfunction issues have been inspected to date by the dealer or an independent service nor inspected by the manufacturer, police, insurance representatives or others. Complainant did not see or notice any warning lamps, messages or other symptoms of the problems prior to malfunction of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11678689 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve premature wear. Of these, 2 mention a crash.
Read full complaint
The steering wheel would suddenly become stiff (frozen or locked) during normal driving especially during turning. When it happened, I lost total control of the car causing dangerous situations on the road. A warning message appeared stating: "Changed steering effort, drive moderately and contact service center." At a BMW dealership, the problem was reproduced and confirmed. They replaced 12 Volt battery, and the car was released. The new 12 volt battery didn't help the steeling issue. After a few weeks, the steeling system completely failed. The car has to be towed to BMW dealership for repair. It was identified that the steeling issue was caused by premature failure of the BMW electronic power steering system.
Source: NHTSA complaint ODI #11762571 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues.
Read full complaint
The sunroof spontaneously shattered while driving on the freeway. The sun shade was closed but had it been open, the glass would have entered the cabin and potential for harm. In addition, the loud bang was a distraction and had there been more heavy traffic there was potential for accident. There was no identified object that hit the sunroof. The car was taken to the dealership for repair and inspection.
Source: NHTSA complaint ODI #11713771 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
While merging onto an interstate at speed, the vehicle experienced a sudden loss of motive power and came to a complete stop in an active traffic lane. Approximately six weeks earlier, abnormal drivetrain behavior (hesitation and torque interruption) was reported to the dealer. The dealer attributed the issue to tires and recommended tire replacement. No drivetrain diagnostics were performed. Immediately following the incident, a drivetrain malfunction warning occurred. BMW remotely restricted vehicle operation to allow limited driving back to my residence. The vehicle was later towed to the dealer. BMW subsequently confirmed catastrophic electric motor failure requiring full motor replacement. The incident created an immediate risk of collision with surrounding traffic and represents a serious safety defect involving unexpected deceleration and loss of propulsion.
Source: NHTSA complaint ODI #11705991 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 45 complaints on file, more than the 2024 (26). Older model years have had longer to collect complaints.