Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3

Source: NHTSA complaint ODI #11558995 · view all complaints for this vehicle at nhtsa.gov

1. The rear wiper has a frame made of plastic, with a simple T shaped connector. I have found it laying in my driveway 4 times now, and have only owned this 2022 BMW iX since November. If there is any resistance at all when you turn the wiper on, like some snow or frost, the T shaped connector will un-click, the wiper will tip sideways, and fall off the car. This could happen at speed if you engage the wiper with ANYTHING on your back window and could fly into the car behind you (have not experienced this yet...). 2, The Adaptive Braking can engage in very weird situations. Driving south on Rt 3 in New Hampshire (the Everett Turnpike, I think it's called) after dark between exit 5 and exit 4, I was in the middle of Rt 3's three lanes with NO traffic around me at all. The iX decelerated suddenly by about 15-20 mph, so thank god no vehicles behind me! Realized at that point what had happened - Rt 3 curves left at this point as you are heading south. At this spot, the Exit 4 ramp goes straight off the road at an angle. The ramp is short and quickly comes to a set of traffic lights. This traffic light is right at the height of Rt 3, as the ramp dips somewhat for this exit, so the traffic lights are at the height of car brake lights at this point. The traffic lights were red and there were 6 or 7 cars braked showing red brake lights. I believe the BMW iX adaptive braking incorrectly engaged at this point, thinking this was traffic that was on Rt 3 and that the BMW iX needed to stop for it. This traffic was actually 300 - 400 yards down the ramp, but the adaptive braking engaged strongly to 'avoid a collisioin'.

Source: NHTSA complaint ODI #11513324 · view all complaints for this vehicle at nhtsa.gov

On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible. This message popped up and went away the rest of the day and first half of the following day. I researched the message and apparently my make year and model have a known issue with the steering rack design that causes it to fail prematurely. There were many reports online of people getting this message and upon taking it to their local BMW they were told it was a known issue and the part would be replaced. So I scheduled an appointment at my local dealership for early December which was their first available. The following afternoon I went to drive a quick errand and go a new message saying steering greatly reduced. The power steering was completely gone. The car was nearly impossible to turn the wheel it took all the strength I could muster to do so as turning was nearly impossible. I drove it to the dealer as it was no longer safe to drive. The dealer told me that there was no recall on the part and because I'm 3 months and change out of warranty the replacement would not be covered. I am extremely upset. This is a known issue with this part, they have a new redesigned part that addresses the premature failure. I should absolutely not be responsible for having to pay for a part that was knowingly faulty.

Source: NHTSA complaint ODI #11698875 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Source: NHTSA complaint ODI #11518877 · view all complaints for this vehicle at nhtsa.gov

On September 1st 2022, under heavy rain, the rear bumper fell partially, and the part that was still attached to the car dragged it along with the cables, camera, sensors, etc. The car only notified a sensor cleaning malfunction. I kept driving when saw the sensor warning. There was no noise or indication of anything going on in the car. It was when another driver made gestures for me to stop, and told me that my bumper was dragging, when I learned the situation. The safety of others was at risk because only a small plastic pin was holding it, a tail light went God knows where and it could had hit other drivers in the highway. I don't know if the problem has been or not reproduced by BMW. I do know that Tesla cars, that have the same type of engine, had identified this problems in their cars. BMW USA was notified and they deny it. They allege that it was a "collision" what provoked this. There wasn't any collision, it was just water from the rain. This car has video capability for theft and collision and in its memory there is nothing about a collision or the event of the bumper falling. The theft/collision system is in fact working because when the towing service came to pick it up, it registered theft pictures. I went to the police first to make the report. This is the report number: Q2022-5-050-8951, the agent was Pablo A Morales #29480 at Mayaguez Police Station in Puerto Rico. Their phone number is (787) 832-9696. From there, the vehicle was sent directly to the BMW service center. They inspected it, in fact, they still have it. The car insurance representative just inspected it as well, yesterday morning. The only message that turned on was the sensor cleaning one, since it was raining, I assumed it was due to that. The message kept appearing. There were no other symptoms or messages.

Source: NHTSA complaint ODI #11484688 · view all complaints for this vehicle at nhtsa.gov

I am writing to report a serious safety concern regarding the 2022 BMW iX, specifically related to the malfunction of its safety system due to the software provided by Green Hill Software. This issue has resulted in multiple instances where the safety system of the vehicle locked up, putting drivers, passengers, and other road users at significant risk of accidents. On several occasions, while operating my 2022 BMW iX, I have experienced sudden and unexpected failures in the safety system. These failures have occurred during critical moments of driving, where the vehicle's safety systems are relied upon to prevent accidents and protect occupants. The incidents have almost led to accidents, causing severe distress and endangerment to myself and others on the road. Upon investigation, it has been identified that the fault lies within the software provided by Green Hill Software, which is integral to the functioning of the vehicle's safety systems. Despite attempts to rectify the issue through software updates and dealership interventions, the problem persists, posing an ongoing threat to the safety of BMW iX drivers and the public at large. I urge the NHTSA to investigate this matter thoroughly and take appropriate action to address the safety concerns associated with the software provided by Green Hill Software in the 2022 BMW iX. It is imperative that swift action is taken to ensure the safety and well-being of all motorists and pedestrians affected by this issue. Furthermore, I request that NHTSA liaise with BMW and Green Hill Software to implement a comprehensive solution to rectify the software-related safety issues in the affected vehicles promptly. This may involve recalls, software updates, or other corrective measures necessary to mitigate the risks posed by the faulty software.

Source: NHTSA complaint ODI #11573819 · view all complaints for this vehicle at nhtsa.gov