I am filing this complaint regarding NHTSA Safety Recall 26V214 for my 2021 BMW K1600GTL. The reverse gear system on my motorcycle has completely failed and is currently inoperative. Recall 26V214 concerns the reverse gear control unit. According to the recall, moisture may enter the unit, causing internal corrosion and loss of reverse function. The condition may also cause overheating and, in rare cases, increase the risk of a thermal event or fire. NHTSA currently shows my motorcycle as: “Recall Incomplete, remedy not yet available.” For approximately three months, I have been attempting to obtain the recall repair through an authorized BMW Motorrad dealer in Connecticut. The dealer has been helpful but cannot obtain the required replacement reverse gear control unit. I escalated the matter to BMW Motorrad USA. After written correspondence and two telephone calls, BMW Motorrad USA informed me on September 3, 2026 that it cannot currently provide a solution and does not know when the required replacement part will become available. I also contacted BMW in Germany but was referred back to BMW Motorrad USA and the dealer. There has been no fire, crash, or injury. However, the reverse system has already completely failed, and after approximately three months BMW still cannot provide the recall remedy, a confirmed part allocation, or an estimated availability date. I respectfully request that NHTSA review BMW's inability to provide the remedy for Recall 26V214 in a timely manner.

Source: NHTSA complaint ODI #11762100 · view all complaints for this vehicle at nhtsa.gov