My 2022 BMW X4 M40i was taken to Flow BMW in [XXX] on XXX to have the cabin air filter replaced. While there, a courtesy inspection showed that the Transmission Bushing needed replacement, the Differential seal needed to be replaced, and the Valve Cover needed to be replaced. My car had 63,000 miles on it at the time of the inspection, and it has never been driven offroad. The total estimate for the repairs is $6,909.12 before taxes. I can see no reason for these issues other than problems with workmanship or defective parts from the manufacturer. There were no warnings associated with these issues other than the dealer's inspection. I was informed by the Service Department that there were no safety issues with the problems at the time of inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11764436 · view all complaints for this vehicle at nhtsa.gov

On several occasions, the brake pedal has gone soft. Giving you the feeling that you have no breaks. on the highway when this happens, the brake pedal goes soft and then about halfway into the pedal the brakes lock up and the car veerers sharply in one direction or another. On residential street my wife was using this car this morning to take our son to daycare when she applied the brakes and ended up going through a stop sign as the brakes did not grab until she came to an extreme halt in the middle of the intersection, she then said the brakes were functioning but soft for the next 4 to 5 stops after that they went to completely normal. We had the car in a dealer last week before this incident happen where they verified that the brakes were in good working order Please note that the dealer put new brakes on three weeks ago. I’ve done some reading online and found that there’s recalls in other countries for the same problem but for some reason, my vehicle doesn’t have a recall for this. It is extremely scary when it happens.

Source: NHTSA complaint ODI #11640324 · view all complaints for this vehicle at nhtsa.gov

Dear National Highway Traffic Safety Administration, I am writing to report a significant safety concern involving my 2022 BMW X4 M40i. The issue pertains to an anti-corroding substance inside the tailgate panel that has been leaking, causing damage to my vehicle's bumper and obstructing the view on my rear camera. This issue not only compromises the structural integrity of the vehicle but also poses a serious safety risk by obstructing the view from the rear camera, which is essential for safe reversing and parking. Despite taking my vehicle to Gainesville BMW for inspection, the problem remains unresolved. The Service Manager, Jose, initially acknowledged the issue but has since avoided taking appropriate action to rectify the situation. In addition, I have been in contact with Jerry from BMW Customer Relations, who has been unwilling to communicate via email as per my request. Instead, he insists on discussing the matter over the phone, which I find concerning given the importance of maintaining a documented communication trail for this serious issue. The ongoing leakage and damage to my vehicle not only compromise its functionality but also raise concerns about potential long-term safety risks. As such, I am seeking your assistance in addressing this matter to ensure that BMW takes the necessary steps to resolve this defect and prevent further safety hazards. I appreciate your prompt attention to this matter and look forward to your guidance on the next steps. Thank you for your time and assistance.

Source: NHTSA complaint ODI #11608127 · view all complaints for this vehicle at nhtsa.gov