While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.

Source: NHTSA complaint ODI #11634261 · view all complaints for this vehicle at nhtsa.gov

2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11646653 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Source: NHTSA complaint ODI #11666534 · view all complaints for this vehicle at nhtsa.gov

While driving northbound on [XXX] near West Greenwich, RI with my wife and two young children, the front sunroof glass of our 2024 BMW X7 spontaneously exploded at highway speed. There were no overhead structures or nearby vehicles that could have caused an impact. Conditions were slightly rainy. Approximately one week before this event, the vehicle displayed a warning that the sunroof was “not initialized.” I followed the reset procedure, and the message cleared. It’s unclear if that alert was related, but the sunroof’s failure seems more than coincidental. The explosion caused loud noise, exposure to weather, and panic inside the cabin. Fortunately, the cloth sunshade was closed and minimized glass intrusion. We pulled off the highway, documented the damage, and temporarily sealed the roof using materials from a local hardware store. BMW has not yet confirmed whether this repair will be covered under warranty. We were forced to fly home due to lack of a functioning vehicle. I am reporting this because it was a serious safety issue that could have resulted in greater harm under slightly different circumstances. Please investigate this issue further as it appears similar to other spontaneous sunroof failures reported in recent years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11653886 · view all complaints for this vehicle at nhtsa.gov