Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
15
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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WE HAVE A 2010 CHRYSLER TOWN AND COUNTRY. THE ENGINE WILL FROM TIME TO TIME SHUT OFF WHILE DRIVING! IT HAS NOW HAPPENED 4 TIMES INCLUDING ONCE ON THE HIGHWAY! I TOOK IT TO THE DEALER AND THEY CANNOT FIND THE PROBLEM. I CALLED CHRYSLER DIRECTLY AND THEY LAUNCHED AN INVESTIGATION BUT STATED THAT THEY HAVE NOT HEARD OF THE ISSUE AND THAT THERE WAS NOTHING THEY COULD DO. I EXPLAINED THAT I WAS VERY WORRIED ABOUT THE ENGINE SHUTTING OFF AND CAUSING AN ACCIDENT AND AGAIN THEY TOLD ME THERE WAS NOTHING THAT THEY COULD NOT DO ANYTHING. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS HOWEVER THEY DO NOT KNOW HOW TO FIX THE ISSUE YET. THEY ADVISED THAT 'I HANG IN THERE'. AGAIN I EXPRESSED MY CONCERN ABOUT MY FAMILY DRIVING THE VAN WITH THE POSSIBILITY OF IT TURNING OFF. THEY STATED THAT WHEN THERE IS A RECALL THEY WILL LET THE PUBLIC KNOW. THEY THEN GAVE TOLD ME 'IF IT SHUTS OFF AGAIN WHILE DRIVING TO PUT THE CAR IN NEUTRAL AND RESTART IT TO PREVENT THE WHEEL FROM LOCKING' THIS IS CRAZY AND PREPOSTEROUS. HOW COULD CHRYSLER ASK ME TO CONTINUE TO DRIVE A VEHICLE THAT COULD SHUT OFF AND POTENTIALLY CAUSE AN ACCIDENT THAT COULD RESULT IN THE DEATH OF A FAMILY MEMBER?!?!?!?! *TR
Source: NHTSA complaint ODI #10402736 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
12
Most reports here involve sudden stalling.
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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE KEY INDEPENDENTLY MOVED IN THE IGNITION SWITCH FROM ON TO ACC, CAUSING THE VEHICLE TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE SO THERE WERE NO REPAIRS PERFORMED. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE THE DEALER HAD NOT STATED WHAT WAS CAUSING THE PROBLEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) BUT THE MANUFACTURER WAS UNABLE TO IDENTIFY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500. UPDATED 08/31/11 *BF UPDATED 09/09/11
Source: NHTSA complaint ODI #10402389 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve premature wear.
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BOUGHT VAN 12/30/10 WITH 18,883 MILES. 1/10/11 - BREAKS RUNNING VERY HOT, PULSATE, AND LOCK UP. DEALER SAID FRONT ROTORS WARPED. R&R'D FRONT ROTORS. 1/27/11 - BREAKS STILL PULSATE AND RUNNING VERY HOT. DEALER RESURFACED BOTH REAR ROTORS. 2/17/11 - BREAKS STILL RUNNING VERY HOT. DEALER COULD NOT FIND ANY PROBLEM WITH FRONT BREAKS. 3/10/11 - BREAKS STILL RUNNING VERY, VERY HOT AND LOCKED UP WHILE DRIVING IN RAIN. WINDOWS HAVE BEEN INTERMITTENTLY OPENING BY THEMSELVES ON SEVERAL OCCASIONS WHEN VEHICLE IS TURNED OFF. DEALER DOES NOT KNOW WHAT TO DO.
Source: NHTSA complaint ODI #10391608 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve sudden stalling.
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I HAVE HAD BOTH BACK TIRE ALUMINUM INFLATION VALVE STEMS CRACK. THE FIRST ONE I NOTICED THAT THE TIRE CONTINUALLY DEFLATED AND HAD IT REPLACED BEFORE MY TIRE LOST ALL OF ITS PRESSURE. THE MOST RECENT FAILURE RESULTED IN THE VALVE STEM CRACKING AND SEPARATING COMPLETELY CAUSING A FLAT TIRE. IS THE METAL USED IN THE STEM TOO BRITTLE OR WEAK? I AM FORTUNATE THAT I HAVE NOT HAD THIS FAILURE OCCUR WHILE THE VEHICLE WAS MOVING. I KNOW SEVERAL OTHER PEOPLE HAVE HAD THE SAME ISSUE. AS A RESULT I HAD TO HAVE THE STEMS REPLACED WITH RUBBER ONES SO THAT I DO NOT HAVE THE SAME PROBLEM AGAIN. I AM NO LONGER ABLE TO VIEW THE TIRE PRESSURE FOR THE BACK TIRES, AND THAT IS A BUMMER BECAUSE I PAID EXTRA TO HAVE THIS SYSTEM IN MY CAR. I AM VERY WORRIED FOR THE SAFETY OF MY FAMILY...WHAT IF THE VALUVE WAS TO BREAK WHILE I WAS DRIVING? THE AIR DOES NOT SLOWLY COME OUT, IT RELEASES ALL OF THE AIR OUT OF THE TIRE AT ONE TIME. I DO HAVE THE OLD PARTS, STILL. *TR
Source: NHTSA complaint ODI #10389922 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve other issues. Of these, 3 mention an injury.
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I JUST PURCHASED A BRAND NEW 2010 CHRYSLER TOWN AND COUNTRY. IT HAD 9 MILES ON IT WHEN WE BOUGHT IT, AND WITHIN THE FIRST 100 MILES INTO A CROSS-COUNTRY MOVE, THE RIGHT, REAR WINDOW BECAME UNHINGED. IT IS NOW HANGING BY A WHO KNOWS WHAT. WE ARE STRANDED 300 MILES FROM OUR FINAL DESTINATION AND CHRYSLER HAS NO IDEA WHETHER THIS IS A SYSTEMIC MANUFACTURING ISSUE, A DESIGN ISSUE, OR EVEN WHEN AND HOW IT CAN BE FIXED. WE HAVE THREE CHILDREN IN CAR SEATS THAT RIDE IN THIS MINIVAN, AND WE KNOW THAT THERE IS SIGNIFICANT RISK TO OURSELVES OR OTHERS ON THE ROAD IF WE DRIVE WITH WINDOW THAT IS NOT ATTACHED SECURELY. CHRYSLER HAS BEEN NON-RESPONSIVE SO FAR TO THIS ISSUE. *TR
Source: NHTSA complaint ODI #10378641 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE LUGGAGE RACK ON TOP OF THE VEHICLE WAS NOT FASTENED SECURELY AND FRACTURED FROM THE VEHICLE. THE CONTACT STATED THAT THE BARS WERE NOT SECURE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD INSPECT THE VEHICLE AND THAT HE SHOULD CONTACT HIS INSURANCE PROVIDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Source: NHTSA complaint ODI #10381522 · view all complaints for this vehicle at nhtsa.gov