Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
37
Most reports here involve software faults.
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There was no service engine warning light on my dashboard. Pending codes in the pictures below popped up on my diagnostics tool less than 24 hours after buying the vehicle from an Audi Dealer. The engine went into limp mode as you can see from the picture below that shows Engine Power is Reduced. After researching these error codes, I was made aware that this is a common issue on this vehicle ad is should be a recall as it states the engine failure is a very serious issue, especially if it occurs while driving. This could cause fatal accidents.
Source: NHTSA complaint ODI #11764192 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve software faults.
Source: NHTSA complaint ODI #11760579 · view all complaints for this vehicle at nhtsa.gov
Brakes
18
Most reports here involve loss of braking. Of these, 2 mention a crash, 1 mention an injury.
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The contact owns a 2020 Buick Encore GX. The contact stated that while shifted into reverse on several occasions, the brake was depressed and there was an abnormal foghorn sound coming from the driver’s side rear wheel. The vehicle was taken to a dealer however, the failure was not duplicated. The vehicle was taken to the residence where the rear driver’s side wheel was removed. The caliper was removed, and the contact became aware that piston inside the caliper had fractured in half. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Source: NHTSA complaint ODI #11660619 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
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2/3/2021 I WAS DRIVING WITH MY DAUGHTER TODAY. SHE WAS DRIVING AND WE WERE APPROACHING A LEFT HAND TURN AT AN INTERSECTION. WE HAD A GREEN LIGHT AND I COULD SEE THAT HER FOOT WAS ON THE BRAKE. SHE STARTED THE TURN WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE AND THE STEERING WASN'T RESPONDING. WE HIT A TELEPHONE POLE. THIS VEHICLE WAS PURCHASED LESS THAN 2 WEEKS AGO AND HAS LESS THAN 115 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE.
Source: NHTSA complaint ODI #11394553 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 2 mention an injury.
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I purchased a car from Carvana , a few days later the airbag light came on , I was instructed by Carvana to call the warranty place and let them no there was a problem. They instructed me to go to Levanders body shop in GrandIsland Ne . The body shop ran a diagnostic and could not find why the light was going off so they removed the passenger knee panel to which they found the wires were taped and the airbags and wire harness were missing , they decided to further check and found ALL the airbags in the car were missing and so were the wire harnesses.This obviously was not stated in the purchase of the car. Had that light not came on I still would not know. I drove it for a week with my child in the car thankgoodness i didnt get an a accident . i have pictures but it wont allow me to upload for some reason
Source: NHTSA complaint ODI #11639069 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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I live in Oklahoma so it’s hot then cold then hot again then colder the next morning. I had my defroster on while on my way to work and all of a sudden my window just cracks and spreads all across my window. I didn’t have a chip at all and there wasn’t even a vehicle in front of me. Idk if it was because it was real cold and had the defroster on but this still shouldn’t have happened. And they want me to pay almost $1000 to change it out because you also have to get the cameras readjusted correctly. GM should pay for this. It absolutely wasn’t my fault.
Source: NHTSA complaint ODI #11453338 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11620758 · view all complaints for this vehicle at nhtsa.gov