The contact owns a 2023 Buick Envision. The contact stated that while driving at 67 MPH, the vehicle unexpectedly jerked and then lost motive power without warning lights being illuminated. The vehicle was unable to restart. The vehicle was towed to a service center where it was diagnosed that the transmission solenoid had seized and that the failure was internal to the transmission. The contact was informed that multiple TSB codes were found. The vehicle was not repaired. The contact was referred to the NHTSA hotline for further assistance. The contact also stated that the insurance agency was scheduled to inspect the vehicle for a claim. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

Source: NHTSA complaint ODI #11763456 · view all complaints for this vehicle at nhtsa.gov

Onstar module out. Car can not be detected of location. Can not use gps. In the event of accident onstar can not help me this is a safety problem for a woman especially. When it first went out the car would not cut completely off had to disconnect battery. The gps light stays on with a line through it. Can’t use blue onstar button it’s completely out. Dealership says module needs to be changed. It has also affected other components of the car. I see this is a wide range problem. Dealer sell this as a safety component in the car but when asked about a recall they now want to state its its luxury.

Source: NHTSA complaint ODI #11736939 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.

Source: NHTSA complaint ODI #11611171 · view all complaints for this vehicle at nhtsa.gov

I purchased this vehicle on [XXX]. Dealership was: PM AUTO GALLERY, LLC. This vehicle had a salvaged title due to an accident several months earlier. Pablo Mazlumian is the proprietor & owner. He did disclose that this Buick Envision was salvaged, yet in good working order. He recommended getting the vehicle inspected from a independent shop prior to purchase. This was completed by CHRISTIAN BROTHERS also located in KS. There were no apparent issues found by this inspection, nor were there any disclosed issues made by Pablo. Pablo did highly recommend that I purchase a fully extended warranty through a company that he was associated with. A warrty was purchased. This vehicle was then purchased in "Good Faith", believing there no issues associated with this vehicle. In late June 2026, an idiot light on the dashboard started flashing. I contacted Pablo, who suggested calling the extended warranty company. In early July 2026, this same extended warranty company was notified. I was told to take the vehicle into any shop with a certified mechanic to complete a diagnostic testing. This cost ($140) was an out-of-pocket expense. It was determined that there was an issue with the airbag. I was told by the warranty company that it was not covered because they deemed it as a "pre-existing issue". My local Buick dealership was then contacted, where the airbag part number on this part was not designed for this Buick & could create issues, including possible fatalities. Pablo was made aware of this issue. Pablo stated that since the airbag was apparently not correct, he would accept reimbursing me for a 3rd party airbag, if I would agree in returning the current airbag back to him to use on another possible vehicle. This concerned me because of 1) Counterfeit 3rd party airbags & 2) The very strict compliance regulations in returning HAZMAT airbags that Pablo was ignoring. Pablo was told that a comparable OEM Buick airbag was needed. He refused to approve it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11761786 · view all complaints for this vehicle at nhtsa.gov

Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .

Source: NHTSA complaint ODI #11537685 · view all complaints for this vehicle at nhtsa.gov