Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Suspension recall
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
52
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11656881 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
47
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F
Source: NHTSA complaint ODI #11534220 · view all complaints for this vehicle at nhtsa.gov
Brakes
19
Most reports here involve software faults.
Source: NHTSA complaint ODI #11551611 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
26
Most reports here involve loss of steering. Of these, 3 mention a crash, 2 mention an injury.
Read full complaint
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it) and then turn the steering wheel as far as it would go to the right and then to the left as far as it will go. Then turn the key to turn the car on. The problem I had trying that was that the steering wheel seemed to be locked in its neutral position so I was unable to perform that fix.
Source: NHTSA complaint ODI #11742746 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
15
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #11505630 · view all complaints for this vehicle at nhtsa.gov
Structure & body
14
Most reports here involve premature wear.
Read full complaint
The contact owns a 2010 Buick LaCrosse. The contact stated that while driving at approximately 60 MPH with the A/C activated, there was a loud shattering sound coming from the roof of the vehicle. The vehicle was steered to the side of the road and inspected, and the contact became aware that the sunroof had exploded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
Source: NHTSA complaint ODI #11651377 · view all complaints for this vehicle at nhtsa.gov
Other systems
16
Most reports here involve premature wear. Of these, 3 mention an injury.
Read full complaint
WHILE DRIVING CITY STREETS IN A SNOW STORM, I WAS UNABLE TO DEFROST THE REAR WINDOW AND MELT THE SNOW OFF OF THE HEATED SIDE VIEW MIRRORS. I LITERALLY COULDN'T SEE ANYTHING BEHIND OR NEXT TO ME. WHEN I PRESS THE DEFROSTER BUTTON THE LIGHT INDICATES THAT IT'S ON BUT NOTHING HAPPENS. THERE WERE NO WARNING INDICATORS ILLUMINATED. I TOOK THE VEHICLE INTO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY SAID THAT BOTH THE REAR WINDOW DEFOGGER AND HEATED MIRRORS WORK OFF THE SAME BUTTON AND NEEDED TO BE REPROGRAMMED - BUT IT NEVER SEEMS TO WORK WHEN I TRULY NEED IT.
Source: NHTSA complaint ODI #11308042 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 189 complaints on file, more than the 2011 (169). Of the 9 model years of the Buick LaCrosse we cover, the 2012 has the most (206). Older model years have had longer to collect complaints.