Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
Air bags that do not deploy properly can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
- Remedy
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Brakes
2
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11648919 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11763729 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying.
Read full complaint
The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
Source: NHTSA complaint ODI #11487338 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues.
Read full complaint
Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.
Source: NHTSA complaint ODI #11752089 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11576798 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 11 complaints on file, fewer than the 2021 (25) and fewer than the 2023 (12). Of the 4 model years of the Cadillac CT5 we cover, the 2020 has the most (38). Older model years have had longer to collect complaints.