Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Transmission recall
Wheel lock-up while driving increases the risk of a crash.
- Remedy
- Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Drivers may drive the vehicle with low tire pressure without a low tire pressure warning, negatively impacting the vehicle handling and increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace all four TPMS sensors with the correct sensors, free of charge. The recall began December 3, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192279200.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
6
Most reports here involve transmission slipping.
Read full complaint
The vehicle was shifting harshly and my wheels were experiencing lock up while in motion which was very dangerous. I experienced this on the parkway as well as streets and almost had a few accidents due to this problem. I drive my wife and children in this vehicle. Our safety and lives were put at risk. There were no warning lamps to advise of troubles. I also have some computer problems that are supposed to be addressed. Gm dealer has had my car for four months and have tried to replace valve four times and all four times the part they received was defective and unsuccessful. I have made many calls to GM and they are giving me the run around. Now they want to replace the entire transmission but wanted to use aftermarket part which more than likely is also defective. They are having a hard time obtaining a new transmission and also advised me I would be responsible for the cost of this replacement when they get a new transmission. At this point I am not willing to risk mine or my families life by driving this car after they try to replace transmission. I’m also not willing or able to pay for this repair that was no fault of mine. I am not sure how to proceed in getting them to replace entire vehicle but that is the safest option at this point.
Source: NHTSA complaint ODI #11690488 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve fluid leaks. Of these, 1 mention a crash.
Read full complaint
ON FRIDAY, NOVEMBER 13, 2020 I WAS STOPPED AT A STOPLIGHT IN MARYSVILLE, OHIO. IT APPEARED THAT TRAFFIC STARTED TO MOVE, SO I TOOK MY FOOT OFF THE BRAKE. ALMOST IMMEDIATELY THE EMERGENCY BRAKING FEATURE ENGAGED. WHILE THIS TENDS TO STARTLE YOU BECAUSE IT IS SO ABRUPT, ALMOST LIKE A HEAD-ON COLLISION, I PRESSED ON THE BRAKE. THE BRAKE DID NOT STOP THE CAR. IT WAS SIMILAR TO WHEN ANTI-LOCK BRAKING IS ENGAGED. THE BRAKES FELT LIKE THEY WERE PULSATING, SO THE CAR CONTINUED TO MOVE FORWARD UNTIL IT PRESSED UP AGAINST THE CAR IN FRONT OF ME. I HAVE HAD SOME INSTANCES WHERE WHEN BACKING UP, IN A COMPLETELY EMPTY PARKING LOT OR STREET AND THE CAR WILL BRAKE ON ITS OWN. THERE ARE NO POSTS, TREES OR ANY OBJECTS LIKE THAT ANYWHERE NEARBY TO TRIGGER THE BRAKING. THE MARYSVILLE (OHIO) POLICE DEPARTMENT RESPONDED TO THE ACCIDENT. THE FILE NUMBER FOR THE POLICE REPORT IS 20.01993. I WAS NOT CITED BECAUSE I WAS IN ESSENCE UNABLE TO STOP THE CAR. THERE WAS PLENTY OF TIME TO STOP THE CAR AS I DON'T BELIEVE I PRESSED THE ACCELERATOR AT ALL. THE CAR CURRENTLY HAS A WARNING APPEARING THAT INDICATES DRIVER ASSIST SYSTEM NEEDS SERVICE. I'M NOT SURE IT'S SAFE TO OPERATE THIS VEHICLE SINCE THIS HAPPENED WHILE IN TRAFFIC.
Source: NHTSA complaint ODI #11374732 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11644679 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11662581 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 11 complaints on file, fewer than the 2019 (17). Of the 5 model years of the Cadillac CT6 we cover, the 2017 has the most (25). Older model years have had longer to collect complaints.