The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine. The dealer offered to repair the oil leak however, the contact declined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.

Source: NHTSA complaint ODI #11422341 · view all complaints for this vehicle at nhtsa.gov

I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est

Source: NHTSA complaint ODI #11677365 · view all complaints for this vehicle at nhtsa.gov

TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.

Source: NHTSA complaint ODI #10681765 · view all complaints for this vehicle at nhtsa.gov

The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.

Source: NHTSA complaint ODI #11502415 · view all complaints for this vehicle at nhtsa.gov

HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I HAVE TO HOLD TIGHTLY TO THE STEERING WHEEL TO STEADY MYSELF TO BE ABLE TO CONTROL THE CAR, WHICH IS BOTH DISTRACTING AND VERY TIRING. I AM 5'9", 133 #, SLIGHTLY BUILT IN THE SHOULDERS. MY HUSBAND HAS MORE SHOULDERS AND HAS NO PROBLEM. OUR 2006 CADILLAC DTS HAD ADJUSTABLE HEADRESTS, WHICH WE ADJUSTED EACH TIME WE USED ONE OF THE FRONT SEATS. IN THE 2010 DTS, I HAVE PUT THE SEAT BACK A FEW INCHES AND SUPPLEMENTED WITH A SMALL PILLOW TO SUPPORT MY UPPER BACK, BUT HAVING TO ADJUST THE PILLOW FREQUENTLY AFTER I TURN TO LOOK TO THE SIDE OR BEHIND, DISTRACTS FROM MY DRIVING. WE RENTED BOTH A 2009 HONDA ACCORD AND A 2010 FORD FUSION AND I HAD EXACTLY THE SAME PROBLEM WITH THOSE VEHICLES. OUR DAUGHTER AND HER HUSBAND RECENTLY BOUGHT A 2010 CHEVROLET TRAVERSE; SHE IS 5'4" AND SLIGHT AND HAS THE VERY SAME PROBLEM WITH THE HEAD RESTRAINTS AS I DO. THEREFORE, HEIGHT IS NOT THE ISSUE; HAVING A THINNER FRAME THAN THE DOT "TEST DUMMIES" USED TO DETERMINE THE DISTANCE IS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WHICH CANNOT BE ADDRESSED IN A CASUAL MANNER BY THE USER. THE DOT MUST ADDRESS THIS BEFORE SERIOUS ACCIDENTS OCCUR.

Source: NHTSA complaint ODI #10375870 · view all complaints for this vehicle at nhtsa.gov