Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Seat belts recall
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve sudden stalling.
Read full complaint
there is a recall on the 2021 cadillac xt4, fuel pump control module, N252516900, but my vin is not included. My vehicle seems to be having the same issue. The dealer has been unable to diagnose as it has been happening very sporadic and I don't drive often. Issue first occurred, vehicle would not start in June 2025, clicking noise, happened few times in December and now seems to occur more frequent. car will initially start but will stall and fail to start. vehicle usually starts and engine light stays on, but then engine light will go off within hours. Dealer indicated no error codes were stored. had onstar run a diagnostic today when I had issues and identified a fuel management system issue. In researching I located the recall notice and ran my vin.
Source: NHTSA complaint ODI #11736841 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11749599 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
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Safety restraint warning light came on. Took to dealership. They had for 3 days claimed it was repaired. Light came back on 2 days later. Dealership has now had my vehicle 10 days, stating I need a new side drivers airbag. They do not know when it will arrive. I have seen other complaints in this model for faulty airbag sensors/units.
Source: NHTSA complaint ODI #11447636 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
Driving down the highway yesterday, I believe that the sunroof on my Cadillac XT4 exploded. It was a hot day and I heard a loud bang. My sunroof shattered and no rocks or other external debris to be found.
Source: NHTSA complaint ODI #11664882 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11711988 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 12 complaints on file, fewer than the 2020 (17) and the same as the 2023 (12). Of the 6 model years of the Cadillac XT4 we cover, the 2024 has the most (31). Older model years have had longer to collect complaints.