Since I purchased my 2022 Cadillac XT5 which was on 5-9-26, I have had issues with the performance of the transmission. Every time I slow down, the car down shifts very abruptly and roughly until the car comes to a complete stop. I also experience rough gear shifts when accelerating as well. This vehicle should have a smooth transition through gears not harsh and rough especially in a luxury vehicle. In addition to this being annoying, it is also a safety hazard as you lose control when it happens. A service bulletin was posted by the manufacturer acknowledging these flaws but are not going to do anything to address the issue (see attached file). I know that this is not normal as I have never experienced it with any of the cars I have owned in the past. The vehicle has been inspected by a Cadillac dealership and a Chevy (GM) dealership but they were unable to fix it due to the manufacturer bulletin. Note that a software update and transmission fluid exchange was done but did not help the jerky, clunky ride. Please also note that I have read many reviews from customers who have reported issues about the transmission as well. I don't understand how General Motors can produce these vehicles with such design flaws. It doesn't make sense especially when it affects a Cadillac which has always been a smooth ride with a smooth transmission. I would appreciate some compensation for all that I have experienced with this vehicle. It's not right.

Source: NHTSA complaint ODI #11760357 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Cadillac XT5. The contact stated that the back-over prevention camera lines were very faint. The contact was unable to see the guidelines or the markings. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to fix the vehicle. The vehicle was diagnosed, and the contact was informed that the rearview camera was operating as designed. The mechanic was unable to duplicate the failure. The mechanic informed the contact that the dimming of the camera was normal operation while reversing. The vehicle was not repaired. The contact sent an email to the manufacturer, but no response was provided. The failure mileage was approximately 34,000.

Source: NHTSA complaint ODI #11680848 · view all complaints for this vehicle at nhtsa.gov

I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.

Source: NHTSA complaint ODI #11733785 · view all complaints for this vehicle at nhtsa.gov