Built from NHTSA complaints and recalls collected for this model, generated September 21, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

10 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Engine & powertrain

Minor
6

Most reports here involve transmission slipping.

transmission slipping 4software faults 1sudden stalling 1
A recent report: The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal…
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The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.

Source: NHTSA complaint ODI #11718637 · view all complaints for this vehicle at nhtsa.gov

Electrical & infotainment

Minor
1

Most reports here involve software faults.

software faults 1
A recent report: Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed…
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Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg

Source: NHTSA complaint ODI #11596124 · view all complaints for this vehicle at nhtsa.gov

Airbags & seat belts

Worth reading
2

Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.

airbags not deploying 1airbags deploying unexpectedly 1
A recent report: Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.

Source: NHTSA complaint ODI #11591297 · view all complaints for this vehicle at nhtsa.gov

Structure & body

Minor
1

Most reports here involve other issues.

other issues 1
A recent report: On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in…
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On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if it’s covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.

Source: NHTSA complaint ODI #11711680 · view all complaints for this vehicle at nhtsa.gov

Is 10 complaints a lot? They were filed between 2024 and 2026, roughly 5 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.