Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve transmission slipping. Of these, 1 mention a crash, 3 mention an injury.
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The vehicle does not recognize when it is in park . To use the Cadillac maps app you have to approve to their terms . When I tried to read it ,I get two warnings that tell me I must be in park . I am sitting in my garage when this happens . I have a video and a pic of the warnings . I need another method to upload the video . Its too large
Source: NHTSA complaint ODI #11758841 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve software faults.
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Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know this is not correct and dangerous
Source: NHTSA complaint ODI #11688743 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking. Of these, 1 mention a crash, 2 mention an injury.
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We were traveling out of our development at 17-20mph while approaching our exit gate the car jolted forward and accelerated at a rapid speed. My husband immediately stepped on the brake but the brake pedal became hard, the brake did not work. The car would not stop while pressing down on the brake. We crashed through the exit gate heading to the water, he then turned the wheel which also became difficult to turn as we headed into the brick wall . Hitting the wall, caused the car to come to a stop! Upon the airbags deploying there was a fire which burned through my husbands shirt and burned his arm. The car is available for inspection. It is currently in the salvage yard in Mt Pleasant South Carolina. Coastal Cadillac Dealership declined to have the vehicle diagnostic tested to find out why the car malfunctioned because the car was declared as expediated totaled by State Farm Insurance Company. The vehicle gave no warning messages to our knowledge messages prior to the accident. Engine and braking components failed.
Source: NHTSA complaint ODI #11765130 · view all complaints for this vehicle at nhtsa.gov