Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac that my VIN was excluded. 1. Fuel Pump Assembly Recall (N202314760 / NHTSA Campaign 20V639) Fuel Pump Power Control Module Recall (N252516900) Out of pocket expense was $1173.97

Source: NHTSA complaint ODI #11745954 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Additionally, the contact stated that she felt heat coming from where her feet were located under the dashboard. The vehicle was taken to a dealer where it was diagnosed and determined the driver's speaker was inoperable due to unknown electrical fault and needed to be replaced. The vehicle was not repaired. On another occasion, while driving 10 MPH, the contact observed a dripping noise coming from underneath the vehicle. The check oil warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the oil needed to be changed. Additionally, while driving at 60 MPH she observed condensation on the outside of the windshield. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,753.

Source: NHTSA complaint ODI #11583635 · view all complaints for this vehicle at nhtsa.gov

While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause an accident if I’m not wanting to brake at that moment. I have made Michael Hohl Dealership in Carson City NV aware of this issue but they don’t have a remedy for the problem.

Source: NHTSA complaint ODI #11492475 · view all complaints for this vehicle at nhtsa.gov

at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in excess fan usage (lowering fuel consumption), reduced steering assist, aggravation, check engine light. This issue has developed while under warranty, for a practically new car. Unacceptable. An extended warranty should be in effect for model 2020 as well.

Source: NHTSA complaint ODI #11733526 · view all complaints for this vehicle at nhtsa.gov

TAKATA INFLATORS: JULY 20, 2019 I LEASED THE VEHICLE. ON JULY 22, 2019 THE VEHICLES DASN WARNING INDICATED "SERVICE SAFETY RESTRAINT SYSTEM" ON JULY 25 I TOOK THE VEHICLE IN FOR SERVICE. ON THE AFTERNOON OF JULY 26 IT WAS RETURNED TO ME. THE SERVICE ADVISOR STATED THEY REPLACED A PART IN THE DRIVERS AIRBAG. I DROVE THE VEHICLE HOME WITHOUT AN ISSUE. WITHIN THE DAY THE ISSUE CONTINUED AND AGAIN A SERVICE WARNING. I MADE ANOTHER SERVICE APPOINTMENT AND THE DEALER KEPT THE CAR. AUGUST 5 I WAS NOTIFIED THEY REPLACE THE DRIVERS AIRBAG AND WOULD BE DRIVING THE VEHICLE 100 MILES PRIOR TO RETURNING IT TO ME. AUGUST 7 I THINK THEY RETURNED THE VEHICLE TO ME. I WAS TOLD IT WAS A FACTORY ENGINEERING ISSUE AND A RECALL WOULD BE ISSUED WHEN A FIX WAS FOUND. THE VEHICLE CONTINUES TO FLASH THE WARNING WHEN DRIVEN, TURNING AND DRIVING STRAIGHT.

Source: NHTSA complaint ODI #11243972 · view all complaints for this vehicle at nhtsa.gov