The contact owns a 2024 Chevrolet Blazer. The contact stated that while driving 20 MPH with 100 miles of charge, the vehicle stalled and shut off. The screen was black, unresponsive, and failed to start. The vehicle was towed to the local dealer, where it was diagnosed with a power module failure. The part was on back order. The electric module was previously replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 10,381.

Source: NHTSA complaint ODI #11734608 · view all complaints for this vehicle at nhtsa.gov

There was a wreck up ahead, and two tow trucks with their emergency lights flashing were blocking the left two lanes. Traffic was stop-and-go due to the existing wreck. I was traveling in the lane to the right of the tow trucks as I approached. I stopped about 1–2 car lengths behind them. When traffic started to move, I began to move forward and advanced about a car length when the automatic emergency braking (AEB) activated and slammed on the brakes, even though the path in front of me was clear. The person behind me rear-ended me. Luckily, no one was physically hurt, but there is damage to our car that now has to be repaired, along with all the headache that brings. If this had happened at higher speeds, it could have resulted in serious injuries. My family’s safety and the safety of others are definitely at risk because of this phantom braking. I would welcome an inspection of the black box and AEB. Feel free to contact me if you can facilitate this. The vehicle has not been inspected by anyone yet. There were no warning lamps or messages prior to the phantom braking. However, this has happened previously; this is the first time it resulted in a wreck. From what I’ve seen online, this appears to be a common problem, and the dealership does not have a definitive fix.

Source: NHTSA complaint ODI #11759702 · view all complaints for this vehicle at nhtsa.gov

Rear suspension was always a little noisy, but ~1,850 miles the driver's side rear sounded like it was detached and breaking through the strut tower. I quit driving the car and make an appointment to drop it off at the dealership on 12/5/24. Dealership confirmed that "fasteners" were broken on the rear strut, in a place that cannot be easily accessed, and confirmed multiple times that it is definitely a problem that existed from the factory. There are two pins on the rear struts that are broken off on my vehicle, and the dealer _strongly_ advised against driving it. My car has now been at the dealership for 51 days as they are awaiting inspection by GM as well as instructions and approval to fix, and the dealership noted that they need to figure out how many cars this affects as well as what the fix will be.

Source: NHTSA complaint ODI #11637402 · view all complaints for this vehicle at nhtsa.gov