Car was going into neutral unexpectedly with a message of "two gears selected". Very disorienting as with the one pedal driving mode I was expecting the car to slow and kept moving faster than expected. Luckily nothing happened as I jammed on my breaks. I was reversing towards a hill in my yard that leads to some woods Brought the car to the dealership, and they said the transmission control module failed after 3 years 9 months in service and ~48000 miles. Paid $2000 as it was not covered under warranty

Source: NHTSA complaint ODI #11756613 · view all complaints for this vehicle at nhtsa.gov

The principal defect involves the rear-view backup camera, which has repeatedly failed despite multiple repair attempts and three new cameras. I bought a used EUV on 12/14/24 with around 25000 miles and on 6/6/25 at 31730 miles it went in for the first attempt to fix the camera. In addition, other safety-related systems have also failed or have become unreliable, including the automatic windshield wipers, the lane-keeping/lane departure warning system, and the gap adjust function. Moreover, there is no warning chime if the seatbelts are not fastened. The sunroof was made to work on the second repair attempt; not a safety issue, but indicative of the systemic failures of the car. The vehicle has been returned to the dealership on multiple occasions for repair attempts, once from 3/7-5/29/26. Despite their best efforts, the problems have not been fixed by the service department. The safety features do not function consistently to this day and the dealership shop has given up on me, despite the car being under warranty, recommending I seek out a lemon lawyer. GM is offering the boilerplate $300/2000 split. This solves nothing. GM’s proposal would require me either to continue driving a vehicle whose safety systems I cannot rely upon, or to absorb a substantial financial loss because of defects that were not of my making. I would have no choice but to hang onto a vehicle that I do not feel safely confident driving and that cannot be traded without suffering a significant financial loss. My goal is to own a safe, reliable vehicle that performs with safety features as represented when I purchased it. On 7/25, camera out as usual, I backed into a fire hydrant positioned very low into the ground, which I could not see when I turned my head. My first accident in 55 years of driving. I can send numerous videos showing the safety measures working and then not working in the same few minutes, along with the documentation of attempted repairs.

Source: NHTSA complaint ODI #11755653 · view all complaints for this vehicle at nhtsa.gov

Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.

Source: NHTSA complaint ODI #11676189 · view all complaints for this vehicle at nhtsa.gov

Our brand new car is giving us a “Service Safety Restraint System” warning. It constantly comes on and off over and over every minute or so and Chevy is saying there is nothing wrong with the car. Please help.

Source: NHTSA complaint ODI #11486100 · view all complaints for this vehicle at nhtsa.gov

There have been reports of Electrical Problems including the driver side mirror. The mirror housing unit seems to have an electrical issue that is causing the housing unit to overheat and deform the housing unit plastic. This has been happening to my vehicle and I'm very concern that it could develop into something more serious. Contacted the dealer and GM already and they refuse any responsability

Source: NHTSA complaint ODI #11755041 · view all complaints for this vehicle at nhtsa.gov

When exposed to full sun, the Adaptive Cruise Control system has difficulty detecting any cars in front of the vehicle. This leads to the vehicle accelerating up to the set speed which could lead to a crash.

Source: NHTSA complaint ODI #11625505 · view all complaints for this vehicle at nhtsa.gov