The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.

Source: NHTSA complaint ODI #11762968 · view all complaints for this vehicle at nhtsa.gov

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the dealership's corporate management. There were no consistent warning lamps or symptoms prior to the failures. The vehicle would unexpectedly lose all power and shut down. These symptoms first appeared within the first 100 miles of ownership (purchased at 11,000 miles; current mileage approximately 11,800 The dealership has refused to provide a loaner vehicle and is currently attempting to resolve a recurring safety failure using a used/salvage electronic component rather than a certified new part, which I believe further compromises the safety of the vehicle.

Source: NHTSA complaint ODI #11728928 · view all complaints for this vehicle at nhtsa.gov

When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal

Source: NHTSA complaint ODI #11697199 · view all complaints for this vehicle at nhtsa.gov

Last month the car started ti show me this errors Stabili Trak Control and Traction Service Control, I keep getting them driving on the highway, every road I drive, the steering wheal just becomes stiff and its hard to maneuver , the Air Condition turns off itself and the car has a big vibration , like there is an earthquake outside, I have been calling General Motors to tell them about the problem but they are telling me there is nothing they can do. There are times when I get in the car trying to get to work and the car won't start, the car would show me the errors and would not clear for hours, it's a nightmare.

Source: NHTSA complaint ODI #11476239 · view all complaints for this vehicle at nhtsa.gov

I was hit side impact my airbags didn’t deploy in the car they deployed under the hood I was hit by a vehicle doing approximately 50 miles an hour the airbag that was supposed to go off went off under the hood instead of in the car

Source: NHTSA complaint ODI #11639492 · view all complaints for this vehicle at nhtsa.gov

MY TRUNK IS COMING OPEN ON ITS OWN. SOMETIMES WHEN I UNLOCK MY CAR THE TRUNK WILL POP OPEN OTHER TIMES IT WILL JUST POP OPEN WHEN I'M DRIVING DOWN THE ROAD. IT IS NOT MY KEY FOB BECAUSE I HAVE USED DIFFERENT KEY FOBS THAT I HAVE AND THE PROBLEM IS STILL HAPPENING. THIS IS DANGEROUS WHEN DRIVING DOWN THE HIGHWAY. THIS CAN HAPPEN WHEN IT'S SITTING IN THE DRIVEWAY. OVERNIGHT I WAKE UP IN THE MORNING AND THE TRUNK IS OPEN OR WHEN I'M DRIVING DOWN THE ROAD. THIS STARTED HAPPENING JUST THIS MONTH AND HAS BEEN HAPPENING SPORADICALLY BUT AT LEAST ONCE A DAY IF NOT MORE. I'VE DONE SOME RESEARCH ON THE INTERNET AND I AM NOT THE ONLY ONE THIS IS HAPPENING TO WITH THEIR CHEVY CRUZE. I THINK IT RECALL IS AN ORDER BEFORE A WRECK DOES HAPPEN IF IT HASN'T ALREADY.

Source: NHTSA complaint ODI #11405723 · view all complaints for this vehicle at nhtsa.gov