Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
- Remedy
- Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
- Remedy
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Tire tread detachment increases the risk of a crash.
- Remedy
- Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
A vehicle that does not automatically brake as expected increases the risk of a crash.
- Remedy
- Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
- Remedy
- Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
6
Most reports here involve software faults.
Read full complaint
I was driving in heavy traffic. It was a traffic jam. The driver in front of me was stop and go. I was keeping a good distance as we were moving along. Suddenly the engine braked so violently I was thrown off my seat and the seatbelt had to catch me. Inadvertently my hand must have hit the the shifting toggle. The car was then in reverse. I was unaware and shocked, so I went to get out of the brake and then started to reverse for it to then brake on me again in reverse, only slower this time. I contact gm, they put me to a dealer, that treated this like it was routine maintenance and had no urgency. They offered me a rental program, but I had to process a lot of paperwork, I asked for another someone just to take care of it, and they just sent me phone numbers. They never advised me not to drive the car.
Source: NHTSA complaint ODI #11726834 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
38
Most reports here involve software faults.
Read full complaint
The contact owns a 2025 Chevrolet Equinox. The contact stated that the battery failed to continue charging while driving or while parked. Additionally, the door opened independently, the Automatic Emergency Braking system (AEB) failed, and while the brake pedal was depressed, there was a delay before the vehicle stopped. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
Source: NHTSA complaint ODI #11726809 · view all complaints for this vehicle at nhtsa.gov
Brakes
40
Most reports here involve software faults. Of these, 4 mention a crash, 2 mention an injury.
Read full complaint
On September 2, 2026, at approximately 3:19 PM, my 2025 Chevrolet Equinox EV unexpectedly applied hard automatic braking while I was proceeding through a green intersection. A white SUV ahead of me was moving to the left and clearing my travel path. There was no vehicle, pedestrian, bicycle, or other obstacle directly blocking my lane that required emergency braking. At the exact moment the vehicle applied the brakes, a Forward Collision Warning appeared on the driver display. Based on the warning and the braking response, I believe the Forward Collision Alert/Automatic Emergency Braking system falsely detected an imminent collision and activated unnecessarily. The unexpected braking created a risk that a vehicle behind me could rear-end my vehicle. My two children were passengers and were frightened by the sudden braking. No collision or injury occurred. There were no warning lamps, messages, or symptoms before this incident. The Forward Collision Warning appeared only when the unexpected braking occurred. The problem has not yet been reproduced or confirmed by a Chevrolet dealer. The vehicle has not yet been inspected by the dealer, manufacturer, police, or insurance company. I reported the incident to Chevrolet and opened case number 109390168. The vehicle and original dashcam footage are available for inspection upon request. The video shows the traffic conditions immediately before, during, and after the braking event. As a temporary safety precaution pending inspection, I changed the automatic-braking settings to Alert Only while retaining collision warnings.
Source: NHTSA complaint ODI #11761778 · view all complaints for this vehicle at nhtsa.gov
Structure & body
73
Most reports here involve software faults.
Read full complaint
While driving the vehicle there is a glare on the windshield that prevents the ability to see through the windshield. It is almost total obstruction from safely viewing out of the windshield. Totally blinding the driver.
Source: NHTSA complaint ODI #11691696 · view all complaints for this vehicle at nhtsa.gov
Other systems
6
Most reports here involve fluid leaks.
Read full complaint
As reported by many before, the glare off the dashboard is a safety issue, disrupting visibility and potentially causing collisions with unseen objects. The TSB #25-NA-069 relating to this issue was installed on my car, but the cabin now looks cheap, reducing the overall value of the car. The pad that was installed cannot be considered permanent, since it is easily removed by the owner. The 2026 model has redesigned the dashboard so the glare problem has been remedied.
Source: NHTSA complaint ODI #11691327 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2025 has 163 complaints on file, more than the 2024 (107) and more than the 2026 (11). That is the most of the 3 model years of the Chevrolet Equinox EV we cover. Older model years have had longer to collect complaints.