Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
- Remedy
- GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
27
Most reports here involve sudden stalling.
Read full complaint
Engine suddenly stopped running while driving and could not be restarted. It was towed to a local diesel repair shop. Diagnostics showed a catastrophic failure of the high pressure fuel pump which polluted the complete fuel system with metal.
Source: NHTSA complaint ODI #11634401 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
8
Most reports here involve fire.
Read full complaint
Fuel pump fuse socket has melted in addition to fuse being blown. Fuel pump had been replaced twice with OEM fuel pump. Entire fuse box must be replaced. Occasionally, a no start condition can be traced to fuse contacts losing conductivity which can be resolved by removing them reinstalling fuse. Has potential of causing electrical fire
Source: NHTSA complaint ODI #11445389 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of steering.
Read full complaint
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Source: NHTSA complaint ODI #11163024 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering. Of these, 1 mention a crash.
Read full complaint
RIGHT FRONT TIRE SIDEWALL BLEW OUT. TIRE IS A MICHELIN LTX MS2 SIZE 275 70 18. THIS IS THE SAME SERIES TIRE THAT MICHELIN HAS ALREADY HAD A RECALL ON BUT A DIFFERENT SIZE. CAN ONLY SUSPECT THAT THIS TIRE SIZE HAS SAME PROBLEM SINCE THERE IS NO VISIBLE EVIDENCE OF THE TIRE BEING CUT ANYWHERE AS INSPECTED BY BLACK'S TIRE SERVICE IN WILMINGTON NC WHICH WAS THE NEAREST MICHELIN DEALER AT THE END OF MY TRIP TO NC. ALSO HAVE PICTURE OF TIRE IF NEEDED. *TR
Source: NHTSA complaint ODI #10575095 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
47
Most reports here involve airbags deploying unexpectedly. Of these, 1 mention a crash, 7 mention an injury.
Read full complaint
as mentioned by many customers the dash on the vehicles crack and GM refuses to pay for repairs. Now there is a Airbag recall that needs to be completed and I am told by dealer that the dash will crack more and get worse during the repair and they are not responsible for the damage. This is unacceptable and unsafe as it is costing me and consumers more money for a defective product.
Source: NHTSA complaint ODI #11659794 · view all complaints for this vehicle at nhtsa.gov
Structure & body
7
Most reports here involve corrosion.
Read full complaint
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while performing a routine inspection of the vehicle, the contact became aware that the entire subframe was severely rusted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Source: NHTSA complaint ODI #11601581 · view all complaints for this vehicle at nhtsa.gov
Other systems
6
Most reports here involve unintended acceleration.
Read full complaint
I HAVE A 2011 CHEVY 2500. 6.6 TURBO DIESEL AT 136K MILES. MY DEF HEATER JUST WENT OUT AND MY DEALERSHIP SAID IT'S ONLY UNDER WARRANTY UNTIL 120K MILES. I'VE BEEN LOOKING ONLINE AND THERE'S A LOT OF 2011S THAT ARE HAVING THE SAME PROBLEM. SOMEONE NEEDS TO STEP UP AND BE RESPONSIBLE FOR THIS. IT'S COSTING ME $1200 TO FIX PLUS A DAY OFF WORK. I'M SELF EMPLOYED AND IF I SELL A FAULTY PRODUCT I'M REQUIRED TO REPLACE FOR FREE. G.M SHOULD BE DOING THE SAME.
Source: NHTSA complaint ODI #11306829 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 104 complaints on file, more than the 2010 (21) and more than the 2012 (53). Of the 16 model years of the Chevrolet Silverado 2500 we cover, the 2015 has the most (176). Older model years have had longer to collect complaints.