The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred days later. The vehicle was taken back to the dealer, where it was lifted and inspected, and the contact was informed that no failure was found. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

Source: NHTSA complaint ODI #11753135 · view all complaints for this vehicle at nhtsa.gov

The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around to jump start the vehicle but if someone is out of cell service or doesn't have a jump box serious issues can arise. There are many cases of this happening online with other GMC products. A dealership has confirmed the module burned out. A claim has been filled with GM customer service but no investigations have occurred. Nothing came up until after the battery died and the screen failed after the vehicle was jumped.

Source: NHTSA complaint ODI #11761725 · view all complaints for this vehicle at nhtsa.gov

I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and maintenance history. Both the FRONT and REAR brake friction material has completely DELAMINATED from the brake components. This is not normal brake wear. The material has separated from the underlying metal, which I believe is a serious material/manufacturing-quality issue. The dealer is now reporting that the rear emergency/parking brake shoes are also defective and require replacement. These components are inside the rear rotor and are not visible during a normal inspection. I strongly dispute any suggestion that this is simply corrosion or abuse. This truck is babied, maintained properly, and the undercarriage is washed every week specifically to prevent buildup and corrosion. At only 20,000 miles, having the front brakes, rear brakes, AND parking-brake shoes fail is completely unacceptable. The brake failures are also part of a disturbing pattern of component failures on this truck. The A/C compressor failed, leaving me without reliable air conditioning and resulting in a SIX-WEEK wait for replacement during the middle of summer. Additionally, only FIVE DAYS after I purchased the truck brand new, it required replacement of the Engine Control Module. This is a 2023 truck with only 20,000 miles. I expect normal wear items to wear normally—not to physically delaminate and fail. I am requesting that NHTSA investigate whether there is a systemic safety or manufacturing defect involving the brake materials/components used on these trucks. A brake component physically separating from its backing material is a serious safety concern and should not be dismissed as routine maintenance. GM needs to be held accountable for the quality and safety of this

Source: NHTSA complaint ODI #11758375 · view all complaints for this vehicle at nhtsa.gov

The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.

Source: NHTSA complaint ODI #11637010 · view all complaints for this vehicle at nhtsa.gov

I recently discovered that Tasca Buick GMC Palm Harbor (located at [XXX]) submitted official paperwork stating they completed a safety recall. However, this work was never performed. My truck was never brought to this dealership, and I have never been to this facility on the date listed in their report Filing a completion record for a safety recall without performing the actual repair is a severe safety hazard and constitutes fraudulent reporting to a federal agency.Desired Resolution:I request that NHTSA investigate Tasca Buick GMC Palm Harbor for fraudulent warranty and recall record filings. I also request that the recall status for my vehicle be reset to "Incomplete" in the national database so I can take it to a trustworthy dealer to get the actual safety repair performed NHTSA Campaign 24V-060 / GM Recall N232426400 (Power-Unlatching Tailgate Switch Replacement) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763584 · view all complaints for this vehicle at nhtsa.gov