I lease a car through carvana, and they informed me that the car was safe and properly inspected. In the first 2 weeks, I took the chevrolet to a certified dealership for a routine inspection. I was informed that the vehicle has severe mechanical and electrical issues. The enginee needs to be completed replace they found shred metal pieces in the engine oil. The car also needs a completely new steering and alignment system. It also needs a new heating system. The total cost is 7500, which is close to the current value of the car. I have informed carvan and silver rock third party insurance. They failed to inspect the vehicle and follow DOT safety requirements. This car shouldn't be available or purchased. This car requires several weeks of repair and puts me at risk for driving. I could have easily ended in deadly accident because of the condition of the vehicle. This company has committed gross deglience and promotes a car that is unsafe with false advertising and promises. Carvana is liability however they refuse to follow proper safety guidelines and take responsibility for the issue they created. I am paid for a vehicle I can't legally drive. There gross deglience put all customers at risk; if they were honest about there inspection this issue would never occur. Please help me expose this corrupt company. We the people deserve better. This company needs to be held accountable with an FCC and DOT audit.

Source: NHTSA complaint ODI #11656467 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2021 Chevrolet Spark. The contact stated that while driving through a bend in the road at 40 mph in the snow, the vehicle began to slide as they lost control. The contact ran over a road sign, which caused her to land in a ditch as the vehicle flipped onto its passenger side. The air bags did not deploy upon impact. The contact did not seek medical attention but did suffer from two hematomas on her chest. The contact also suffered bruising to her right shoulder and pain on the right side of her body. A police report was not filed. The contact damaged a road sign as a result of the accident. The fellow motorist with a heavy-duty vehicle managed to extract the vehicle from the ditch, and the contact managed to drive the vehicle home. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. The VIN was invalid,

Source: NHTSA complaint ODI #11703209 · view all complaints for this vehicle at nhtsa.gov