In 2025, one if the pistons misfired. It was repaired and the same issue occurred a year later causing the cam shaft to break as well. Not to mention we had an electrical failure where the dashboard didn’t work and the water pump failed right after it was in for the first piston misfiring. It was repaired at Ciocca Chevrolet in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11760183 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. A passerby helped the contact to push the vehicle into a parking lot. There was no warning light illuminated. The contact left the vehicle in the parking lot. The following day, the vehicle restarted as intended. The contact stated that on a separate occasion, the vehicle failed to start. The Push to Start button occasionally became stuck, and the contact continuously pressed the button to release it. The vehicle was towed to the dealer, but no cause for the failure was found. The vehicle was taken back to the residence, and upon exiting the vehicle, the contact noticed loose cables. The contact's husband plugged the cables back into place. The failure persisted, and the vehicle remained at the residence unrepaired. The contact had not driven the vehicle due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Source: NHTSA complaint ODI #11723053 · view all complaints for this vehicle at nhtsa.gov

I just received an email with this the following: NHTSA Recall ID Number :26V289, warning about front or rear wheel lockup. Per the NTHSA website, there is no recall. The email came from: [email protected]

Source: NHTSA complaint ODI #11737501 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. There was no warning light illuminated. The contact stated that the steering wheel returned to normal operation upon depression of the brake pedal. A week later while the contact's husband was driving at an undisclosed speed, the steering wheel became firm again, and there was no warning light illuminated. The contact stated that recently while driving 50 MPH, the "Service Power Steering - Drive with Care" message was displayed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 55,000.

Source: NHTSA complaint ODI #11622672 · view all complaints for this vehicle at nhtsa.gov

The technical service bulletin for the Service Safety Restraint System is for models 2021-2023. I have a 2020 Service Safety Restraint System error code this is appearing intermittently. Turning off and on. It's almost like a short somewhere. We are taking it in for servicing but I feel that the service bulletin should include the 2020 model as well.

Source: NHTSA complaint ODI #11661801 · view all complaints for this vehicle at nhtsa.gov

Odometer Fraud. The contact purchased a 2020 Chevrolet Suburban. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,000 and at the time of registration, it was discovered that the mileage was 252,000.

Source: NHTSA complaint ODI #11681266 · view all complaints for this vehicle at nhtsa.gov