A software update caused the warning lights to go on and off despite no issues surrounding the vehicle (lane assist, forward collision warning). While driving on the interstate going 70MPH the forward collision light flashed a warning which then reduced the cars speed from 70MPH to 40MPH within a very short period of time. This is a huge safety concern and no accident happened as there were no other vehicles around at the time.

Source: NHTSA complaint ODI #11765109 · view all complaints for this vehicle at nhtsa.gov

I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11755615 · view all complaints for this vehicle at nhtsa.gov

The Defective Software Trigger: vehicle’s dashboard Brake Pad Life Monitor indicated the pads were low showing 19% roughly 3.5-4mm remaning life. Upon arrival to the dealership, I was informed that my rotors would also need to be resurfaced. I contested a mandatory rotor resurfacing policy. I openly disagreed with this arbitrary "store policy" but was forced to comply to get my vehicle serviced. The dealership stated they would refuse to replace the pads unless I paid out-of-pocket for an unnecessary resurfacing. The technician measured my pads at 7mm (over 60% of usable life remaining). My vehicle did not need brakes; it was suffering from a known factory software bug detailed in GM Bulletin 25-NA-029. Rather than identifying this warranty glitch, I was forced to pay for unnecessary vehicle repairs. The technician machined my front rotors and installed new pads. On my way home, the vehicle exhibited severe, violent steering wheel shaking under braking at highway speeds. The technician completely failed to check for runout or machine the rotors evenly. I was forced to drive 90 miles home with a violently vibrating steering system. I called the dealership but the facility was closed. To correct a severe safety hazard caused entirely by the shop, I had to drive an additional 90 miles back to the dealership (a 180-mile total round trip) on compromised brakes. I requested that the dealership replace the ruined rotors and pads at their expense. Management refused instead, to force the shaking to stop and avoid paying for hardware, the dealership refunded the original resurfacing fee (Driver side rotor 29.89mm to 1st resurface 29.20m- Passenger side 29.80mm to 1st resurface 29.25mm) and machined my front J61 rotors a Second time, cutting them down to 27.80mm Driver side and 27.59 mm on my passenger side. I have contacted corporate but I've had no resolution.

Source: NHTSA complaint ODI #11761929 · view all complaints for this vehicle at nhtsa.gov

The 2024 Chevy Traverse has super cruise. It is basically an auto drive feature. It has sensors in the top part of the steering wheel. This plastic area is known for cracking and the dealership said there is nothing they can do. This is absurd. They know there is an issue with the wheels cracking and they are not fixing them under the warranty.

Source: NHTSA complaint ODI #11725979 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 Chevrolet Traverse. The contact stated that while operating the vehicle with a front seat passenger with the front seat passenger’s seat belt latched, the “Fasten Front Passenger Seat Belt" message was displayed. The vehicle was taken to the local dealer who serviced the vehicle but after retrieving the vehicle, the failure immediately reoccurred. No further information was available. The manufacturer was not yet contacted. The failure mileage was 3.

Source: NHTSA complaint ODI #11608159 · view all complaints for this vehicle at nhtsa.gov

I have a 2024 chevy traverse. Purchased april 30, 2024. One of the 1st ones ever made. The rear windows no longer work. The switch makes a ticking sound but nothing happens. The front windows sometimes work. Sometimes not. And they pause when going back up. I am aware of GM bulletin 25-na-022 which emcompasses this exact failure for 24/25 chevy traverses. When i called GM Marietta told me thar my vehicle was not included in the bulletin. Even though i have the same exact problem listed in the GM bulletin! This is a documented factory part defect and GM is failing to address their failure. This could be a huge safety concern if we were unable to exit the vehicle though the windows if need be. This has been going on for months. My chevy dealership charged me 100 to just look at it and say it needs work.

Source: NHTSA complaint ODI #11762771 · view all complaints for this vehicle at nhtsa.gov

On the car seat there are two indicators to tell you if the seat is locked in place because it is a rotating car seat. Both indicators never fully go in the “green” meaning the seat is fully locked into place. The car seat is less than two years old and both indicators are malfunctioning, they aren’t going fully in the green. I reached out to the company with pictures and videos and they have done nothing to help. They said from the video it looks like the car seat is functioning properly and they will not fix or replace it.

Source: NHTSA complaint ODI #11733544 · view all complaints for this vehicle at nhtsa.gov