The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service center because I was closer to home versus the dealer I bought it from. The vehicle is still under warranty and will get looked at. This is a huge frustrating situation.

Source: NHTSA complaint ODI #11755398 · view all complaints for this vehicle at nhtsa.gov

2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could have been a very serious situation with the potential of being rear-ended from high speed traffic. Vehicle has 27,500 miles on the odometer and was driving normally prior to the shutdowns. Chrysler dealer has been notified of the situation, but an appointment is 7-10 days out. No warning lights or messages were noticed.

Source: NHTSA complaint ODI #11751524 · view all complaints for this vehicle at nhtsa.gov

I started to brake on Peck Road. I turned into my driveway and as I started to come to a complete stop, the brake pedal went to the floor and the brakes did not engage and I went over a landscape wall. I have a video of the event from my ring camera. I went on-line and noticed that other Pacifica owners have had an issue similar to this one.

Source: NHTSA complaint ODI #11727174 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 Chrysler Pacifica. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front driver’s side wheel. The contact stated that while attempting to depress the brake pedal, the vehicle made the same sound. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the wheel hub was loose and needed to be replaced. The wheel hub was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Source: NHTSA complaint ODI #11703663 · view all complaints for this vehicle at nhtsa.gov

I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway, 13811 Poway Rd, Poway, CA 92064, for XXX at 7:45 AM specifically because of this airbag safety recall. When we arrived, the dealer first said there was no recall, then later realized there had been a VIN-related mistake. They kept the vehicle. At 10:44 AM, the dealer texted that the vehicle was ready for pickup, but did not clearly disclose that the airbag recall remained unrepaired. Only after we called and asked for clarification did they say the airbag recall was not completed because the required airbag parts were unavailable. The repair invoice, RO #XXX, shows the airbag recall as “PARTS ON ORDER.” After pickup, NHTSA still showed 1 unrepaired recall for this VIN, status “Recall Incomplete.” The dealer refused to provide a written explanation documenting the VIN mistake, incomplete airbag recall, or ready-for-pickup communication. I am requesting NHTSA review this recall remedy failure/delay and the dealer’s handling of this safety recall appointment. This keeps the key evidence: the recall letter, invoice, and NHTSA active recall record. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11748581 · view all complaints for this vehicle at nhtsa.gov

Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the AC failure, and now I understand that the AC is integrated into the battery system and inoperable AC failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is 2yrs old and should not be experiencing critical component failures related to safety.

Source: NHTSA complaint ODI #11763626 · view all complaints for this vehicle at nhtsa.gov