The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Source: NHTSA complaint ODI #11645107 · view all complaints for this vehicle at nhtsa.gov

The contact was an insurance agent who was filing a complaint on behalf of her client, who leased a 2022 Chrysler Pacifica Hybrid from Enterprise Rental Car. The contact stated that while her client was driving 62 MPH, the engine seized, and the vehicle lost motive power. The client pulled over to the side of the road. The vehicle was towed to an unknown location and was not yet diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the client was made aware of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) associated with the VIN. The failure mileage was approximately 33,449.

Source: NHTSA complaint ODI #11506568 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH, several unknown warning lights were displayed on the instrument panel. The contact stated that the brake pedal seized and could not be depressed. Due to the failure, the contact was forced to coast the vehicle to a complete stop. The contact had the vehicle towed to a dealer where it was diagnosed with an ABS module failure. The contact stated that the ABS module was replaced under warranty. The contact stated that the failure recently returned while approaching a stop sign. The same symptoms occurred during the failure and the contact was able to make a right turn and coast the vehicle to a complete stop. The vehicle was towed back to the dealer where it was diagnosed with a brake booster failure. The contact was informed that the parts were on backorder and that the repair would be covered under warranty. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000.

Source: NHTSA complaint ODI #11622664 · view all complaints for this vehicle at nhtsa.gov