Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
332
Most reports here involve sudden stalling. Of these, 9 mention a crash, 14 mention an injury.
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The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.
Source: NHTSA complaint ODI #11580393 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
729
Most reports here involve sudden stalling. Of these, 3 mention a crash, 3 mention an injury.
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The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Source: NHTSA complaint ODI #11754964 · view all complaints for this vehicle at nhtsa.gov
Brakes
90
Most reports here involve premature wear. Of these, 1 mention a crash.
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The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Source: NHTSA complaint ODI #11707550 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
67
Most reports here involve loss of steering. Of these, 3 mention a crash.
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The end of the tire stem broke off when I was refilling the tires. This prevented the tires from staying filled and I was nervous about driving the vehicle until I could get it to a shop to be repaired. We replaced all the stems, but replacing the sensors was too expensive. If this damage had occurred while driving, a sudden flat tire could have been very dangerous. Never thought to take pictures for a report until after we had already replaced the valves.
Source: NHTSA complaint ODI #11570689 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
239
Most reports here involve airbags not deploying. Of these, 14 mention a crash, 11 mention an injury.
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Recall repair for Chrysler recall W09 did not work. Airbag emblem still peeled from steering wheel. In event that drivers airbag deploys the emblem would be launched at the drivers face which could cause injury.
Source: NHTSA complaint ODI #11682948 · view all complaints for this vehicle at nhtsa.gov
Structure & body
61
Most reports here involve software faults. Of these, 4 mention a crash, 9 mention an injury.
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The lock on the driver side rear door, sliding door, keeps making a loud buzzing noise every time it locks and unlocks. I believe it might be the lock actuator. The door locks and unlocks fine but the buzzing noise is extremely loud. There are no warning lights and it has not been looked at by a mechanic.
Source: NHTSA complaint ODI #11467572 · view all complaints for this vehicle at nhtsa.gov
Other systems
38
Most reports here involve fluid leaks. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11686216 · view all complaints for this vehicle at nhtsa.gov