Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
10
Most reports here involve transmission slipping. Of these, 3 mention a crash, 2 mention an injury.
Read full complaint
The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic. This is the fourth Chrysler/Dodge vehicle I have owned that has experienced a substantially similar transmission failure.
Source: NHTSA complaint ODI #11747319 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults.
Source: NHTSA complaint ODI #11764625 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11604816 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 20 complaints on file, fewer than the 2019 (43). Of the 11 model years of the Dodge Grand Caravan we cover, the 2016 has the most (1,000). Older model years have had longer to collect complaints.