The contact owns 2010 Ford E-350. The contact stated that while driving approximately 60 MPH, there was an abnormal rattling sound coming from the transmission clutch plate. Additionally, the contact stated that while driving uphill, the vehicle would lose power while in 3rd and 4th gears. There was no further information provided. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.

Source: NHTSA complaint ODI #11513914 · view all complaints for this vehicle at nhtsa.gov

ON THE 2003 AND UP FORD E-SERIES VANS USED FOR AMBULANCE CONVERSIONS. THE CABLE LEADING FROM THE REAR BATTERY UNDER THE VEHICLE TO THE FORD FACTORY JUMP STUD. THE CABLE IS CORRODING AND BREAKING OFF, CAUSING ARCING. ALSO THE FACTORY JUMP STUD, IS WHERE QVM RECOMMENDS THAT AMBULANCE MANUFACTURERS ATTATCH THE CABLE FEEDING THE AMBULANCE CONVERSION. WHEN THE FORD CABLE BREAKS, IT CAUSES THE AMBULANCE CONVERSION TO LOOSE ALL ELECTRICAL POWER TYPICALLY INCLUDING ALL WARNING DEVICES IE SIRENS, LIGHTS, ETC. DOME ATTENDANT LIGHTING, INVERTERS, TWO-WAY RADIOS, SUCTION, ELECTRICAL OXYGEN SOLENOIDS, ETC. THIS POTENTIALLY NEGATIVELY IMPACT A PATIENT BEING TRANSPORTED WHEN THIS HAPPENS. ALSO THE ARCS FROM THE CORROSION DIRECTLY PRIOR TO THE CABLE SEPARATING, HAS CAUSED THE INSULATOR AROUND THE FORD JUMP STUD TO MELT, AS SEEN BY DEFORMITY, AND ALSO CHARRING, THIS IS A POTENTIAL FIRE HAZARD. THE COMPANY I WORK FOR HAS RECENTLY HAD TO CHANGE OUT THESE CABLES TO A HOME-BUILT DESIGN ON AROUND 75 OF THESE VEHICLES, INCLUDING 2010 MODELS. I SENT AN EMAIL TO FORD, AND THEY MORE OR LESS DECIDED THAT IT WAS A WHEELED COACH ISSUE, HOWEVER WHEELED COACH CLAIMS IT IS A FORD ISSUE. THIS PROBLEM IS SHOWING UP ON MORE THAN JUST WHEELED COACH BRAND AMBULANCES. A REDESIGN TO THE CONNECTIONS MADE AT THE JUMP STUD COULD SOLVE THIS PROBLEM, EITHER BY MOVING THE QVM RECOMMENDED ATTATCHMENT LOCATION, OR A BETTER DESIGN TO THE CABLES/AND JUMP STUD. *LN

Source: NHTSA complaint ODI #10381068 · view all complaints for this vehicle at nhtsa.gov

TL* THE CONTACT OWNED A 2010 FORD E-350. WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A POLICE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM BACK PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 69,800.

Source: NHTSA complaint ODI #11052697 · view all complaints for this vehicle at nhtsa.gov

WE WERE HAVING TROUBLE WITH THE DEADBOLT ON THE MOTORHOME OFF AND ON AND HAD TO USE THE CHASSIS DOORS TO EXIT AND ENTER THE VEHICLE. ON THIS PARTICULAR DAY WE WERE HEADING FOR THE BEACHES IN YORKTOWN. ONCE WE ARRIVED WE TRIED TO EXIT THE COACH AND WERE UNABLE TO UNLOCK THE DEADBOLT AND THE REGULAR LOCK, SO WE HAD TO BRING EVERYTHING OVER THE CHASSIS SEATS TO EXIT THE VEHICLE. *TR

Source: NHTSA complaint ODI #10605293 · view all complaints for this vehicle at nhtsa.gov