Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
14
Most reports here involve sudden stalling. Of these, 2 mention a crash.
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REMOTE STARTED VEHICLE AND WAS WALKING UP LESS THAN 2 MINUTES AFTER. NOTICE PUDDLE UNDER GAS TANK AREA. GAS WAS POURING OUT. VEHICLE WAS RUNNING BUT STATIONARY. IT WAS OBVIOUS LATER THAT GASS HAS BEEN LEAKING OUT WHEN I WAS DRIVING TO WORK
Source: NHTSA complaint ODI #11153344 · view all complaints for this vehicle at nhtsa.gov
Brakes
5
Most reports here involve loss of braking. Of these, 1 mention a crash.
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The contact owns a 2011 Ford Escape Hybrid. The contact stated that after starting the vehicle, the ABS and traction control warning lights illuminated. Additionally, while attempting to stop the vehicle the brake pedal extended to the floorboard, causing the stopping distance to be extended. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 85,000.
Source: NHTSA complaint ODI #11678552 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
13
Most reports here involve loss of steering.
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The steering wheel locked in one position i pulled over shut off the car restarted and the steering wheel started working again. Is their a recall on my 2011 Ford Escape Hybrid with this problem. This scared me to death I got lucky and the road was straight and I was able to stop the car. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11747578 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #10664682 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues. Of these, 1 mention an injury.
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ONE JANUARY 23, 2018, THE REAR WINDOW OF MY LEGALLY-PARKED 2011 FORD ESCAPE HYBRID LIMITED SUDDENLY SPONTANEOUSLY EXPLODED. THOUSANDS OF GLASS FRAGMENTS WENT ALL OVER, NARROWLY MISSING A HUMAN AND A DOG, BUT THERE WERE NO APPARENT INJURIES. THE CAR WAS NOT MOVING AT THE TIME, BUT WAS LEGALLY PARKED AND TOTALLY STATIONARY.
Source: NHTSA complaint ODI #11064697 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve premature wear.
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AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALER STATED THERE HAVE BEEN MANY WHEEL BEARING PROBLEMS, AND THAT FAULTY BEARINGS ARE COMING TO FORD FROM VENDOR. PROBLEM AS YET NOT RESOLVED. SEEMS FORD IS UNABLE TO IDENTIFY WHICH BEARINGS ARE BAD WITHOUT INSTALLING THEM. I AM CONCERNED WITH POTENTIAL WHEEL LOCK UP AT SPEEDS, ESPECIALLY A FRONT WHEEL. *TR
Source: NHTSA complaint ODI #10532623 · view all complaints for this vehicle at nhtsa.gov