"While driving my 2022 Ford Escape Hybrid, the vehicle suffered an abrupt powertrain failure. A wrench icon and check engine light illuminated on the dashboard, and the vehicle immediately dropped into a low-speed mode that severely limited my throttle control on the road. I was unable to drive home and had to leave the vehicle on the road until I could get a tow. The vehicle is currently grounded and unsafe to operate at a Ford dealership lot. Ford customer service is actively refusing to authorize alternative transportation or honor the extended coverage parameters outlined in Customer Satisfaction Program 23N06, which covers this exact engine defect."

Source: NHTSA complaint ODI #11764780 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the message " Trailer Brake Module Failure" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the integrated trailer module (ITRM) had failed and needed to be replaced. The dealer informed the contact that the manufacturer had failed to make the part available for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

Source: NHTSA complaint ODI #11752318 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and a code for ABS Internal Module Failure was displayed. The contact was informed that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

Source: NHTSA complaint ODI #11763053 · view all complaints for this vehicle at nhtsa.gov

The contact owned 2022 Ford Escape. The contact stated that while her husband was driving 65 MPH uphill, another vehicle attempting to make a left turn in front of the vehicle crashed into the vehicle. The contact stated that several air bags deployed inside the vehicle; however, the steering wheel and the front passenger’s side air bags failed to deploy. The contact stated that the Forward Collision Avoidance feature failed to operate during the failure. The contact sustained injuries to the head, left hand, and the back. Medical attention was sought. The contact stated that a Police report was not filed. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

Source: NHTSA complaint ODI #11744452 · view all complaints for this vehicle at nhtsa.gov

The cloth that covers the sun roof sags into the car. One side of mine still holds the cloth mostly into place, but if that side breaks, the cloth will drop into the car which will make it impossible to see anything behind me. After receiving an estimate for repair, I was told by the repair tech that this was a common problem with these sun shade assemblies.

Source: NHTSA complaint ODI #11741903 · view all complaints for this vehicle at nhtsa.gov