Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
23
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2010 Ford Escape Hybrid. The contact stated while the vehicle was in Park, the transmission would slip. The vehicle would move without the parking brake being deactivated. The contact researched and found a possible failure with the Park retention pin. The contact contacted the dealer who stated that the failure was related to NHTSA Campaign Number 10V222000 (Power Train) however, the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,500
Source: NHTSA complaint ODI #11456648 · view all complaints for this vehicle at nhtsa.gov
Brakes
14
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
THE CHECK BRAKE SYSTEM LIGHT COMES ON, RED BRAKE WARNING LIGHT, AUDIBLE ALARM AND BRAKE PEDAL TO THE FLOOR. THE HEV STOPS WORKING AND THE GAS MOTOR DOESN'T SHUTOFF. THIS HAS HAPPEN A NUMBER OF TIMES FORD DEALER "NO CODES FOUND, UNABLE TO DUPLICATE". HAVE HAD A COMPLETE BRAKE JOB DONE, WITH UPGRADED PARTS AS RECOMMENDED. PROBLEM STILL CONTINUES TO COME AND GO INTERMITTENTLY. TALK TO OTHER FORD ESCAPE HYBRID OWNERS AND ALL SEEM TO HAVE THE SAME PROBLEM WITH THE CHECK BRAKE SYSTEM AND THE PEDAL TO THE FLOOR WHEN BRAKES ARE APPLIED.
Source: NHTSA complaint ODI #11139616 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
17
Most reports here involve loss of steering.
Read full complaint
The contact owns a 2010 Ford Escape Hybrid. The contact stated that after the vehicle was started and was still in park(P) in the driveway, the steering wheel failed to turn and seemed to be seized. The contact stated that the "Power Steering Assist" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the NHTSA Campaign Number: 14V284000 (Steering) recall repair had been completed in 2014 and that he had to pay to for Electronic Power Steering Assist repair out of pocket. The contact stated that he was the second owner of the vehicle. The failure mileage was approximately 207,000.
Source: NHTSA complaint ODI #11621971 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11166452 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
MY VEHICLE IS COVERED UNDER RECALL #14V284000. I HAVE TRIED 4 TIMES WITH LOCAL FORD DEALERSHIP TO SETUP THIS APPOINTMENT AND EACH TIME GOTTEN A RUN AROUND. DATES AND TIMES I ATTEMPTED TO TRY: FEB 15TH AT 4:07PM, FEB 11, FEB 8TH, 2:15PM, FEB 1ST, AT 1:45PM AND JAN 2ND AT 2:45PM. FORD IS CLEARLY TRYING TO AVOID FIXING MY TRUCK AND HAS GIVEN ME EXCUSING RANGING FROM WE WILL HAVE SERVICE DEPARTMENT CALL YOU BACK TO NO ONE IS IN THE SERVICE DEPARTMENT RIGHT NOW. NEVER HAVE THEY CALLED ME BACK ONCE. I CONSIDER THIS CRIMINAL INTENT TO AVOID FIXING THIS ISSUE TILL MY VEHICLE IS OVER THE 150,000 LIMIT. I AM EXPECTING NHTSA TO PROMOTE THIS CASE AS SUCH OR I WILL DO SO WITH EVERY MEANS AT MY DISPOSAL.
Source: NHTSA complaint ODI #10957458 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 59 complaints on file, more than the 2011 (37). Of the 6 model years of the Ford Escape Hybrid we cover, the 2020 has the most (288). Older model years have had longer to collect complaints.