Instrument panel reflection is causing a windshield glare that impairs driver visibility during normal operation. The issue originates from the panoramic display screen located behind the steering wheel. The back surface of the display is built too close to the windshield glass and causes a strong reflection that projects high onto the inside of the windshield during normal driving conditions. This reflection appears to be a design or material-related defect rather than a one-time failure. The issue occurs consistently during daytime driving when sunlight is present and is easily reproducible. I have reported the issue to the dealership and am in the process of having it formally evaluated and documented. There were no warning lamps or messages. The issue occurs during normal driving conditions when sunlight interacts with back of the instrument display.

Source: NHTSA complaint ODI #11728441 · view all complaints for this vehicle at nhtsa.gov

Description On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy. Safety Risk This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash. Remedy Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram your vehicles trm free of charge. Next Steps Contact your dealer for more information to schedule the free service.

Source: NHTSA complaint ODI #11744046 · view all complaints for this vehicle at nhtsa.gov

Traveling south onXXX toward [XXX] approx 15 miles south of [XXX]. 3 pm. Was in outside lane. Ford Blue Cruise was engaged. My hands were near the wheel. I noticed a heavy white lane marking coming diagonally from the right outside lane to the inside lane. Evidently this was a painting error. When I approached the abnormal paint line my vehicle swerved abruptly to the left in attempting to follow the lane marking. I was able to grab the wheel at the last moment. With a little force I was able to straighten the vehicle. I believe my vehicle swerved into the inner south lane leading to the median. Fortunately there was no vehicle in the inner lane at the time. I possibly would have collided with another vehicle. No inspection by Ford or inspection independent repair. No warning etc noted. I believe the Blue Cruise followed the highway paint error. I then turned off cruise for remaining trip. I will be especially cautious when using blue cruise in the future or more than likely never use it again. This paint issue may still be present and other ble cruise users may notice the same safety issue that I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763359 · view all complaints for this vehicle at nhtsa.gov