Built from NHTSA complaints and recalls collected for this model, generated September 21, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

4 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Engine & powertrain

Minor3

Most reports here involve sudden stalling.

sudden stalling 2fluid leaks 1
A recent report: When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the…
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When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on. PCM code P1A0C present. TSB 25-2447 applies but the vehicle has current software already installed as of 3/26/26. Ongoing issue with this and other Hybrid Ford Police Interceptor Utilities in our Fleet.

Source: NHTSA complaint ODI #11734767 · view all complaints for this vehicle at nhtsa.gov

Electrical & infotainment

Worth reading1

Most reports here involve fire.

fire 1
A recent report: TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE…
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TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DEEMED THE VEHICLE A TOTAL LOSS. A POLICE REPORT WAS MADE. THE VEHICLE IS AWAITING INSURANCE ADJUSTOR INFORMATION FOR THE CAUSE OF THE FAILURE THAT OCCURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V687000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. DARLING'S403 HOGAN RD, BANGOR, ME 04401 (207) 992-1560 WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAS PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN AT THIS TIME.

Source: NHTSA complaint ODI #11383331 · view all complaints for this vehicle at nhtsa.gov

Is 4 complaints a lot? They were filed between 2020 and 2026, roughly 1 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.