While maneuvering the vehicle to park near a building, the truck unexpectedly accelerated forward and crashed into the building. I did not intend for the vehicle to accelerate into the structure. During the incident, I did not receive the expected assistance from the vehicle’s front sensing/collision-warning systems before impact. The vehicle struck the building, and no airbags deployed. Because of the nature of the incident, I am concerned about a possible malfunction involving the accelerator, braking system, electronic controls, driver-assistance systems, front sensors, or associated vehicle software. I am also aware that Ford previously issued Customer Satisfaction Program 24B56 and related Special Service Messages concerning inoperative front parking sensors on certain 2022–2024 F-150 Lightning vehicles

Source: NHTSA complaint ODI #11760024 · view all complaints for this vehicle at nhtsa.gov

On August 20, 2026, while driving my 2023 Ford F-150 Lightning, the vehicle suffered a sudden, complete, and catastrophic loss of propulsion. The truck stopped abruptly while in motion on an active roadway. This immediate loss of power created an extremely hazardous situation, exposing myself, my passengers, and oncoming traffic to an immediate risk of a collision. The vehicle was towed directly to Williams Ford of Binghamton (Vestal, NY), where technicians diagnosed the issue as a major component failure tied to an outstanding manufacturer safety recall. Ford recall 24S12 Positive HV battery junction box. The vehicle has been grounded at the dealership for over a week awaiting replacement safety parts from the manufacturer. This unexpected, abrupt stop constitutes a severe safety risk that renders the vehicle dangerous to operate on public roads.

Source: NHTSA complaint ODI #11761161 · view all complaints for this vehicle at nhtsa.gov

This vehicle is a BEV with regenerative braking. At various times while driving, when the regenerative braking is engaged, the brake lights illuminate to indicate to other drivers that the vehicle is slowing down. The problem is there is no indication inside the vehicle for the driver to know when the brake lights are on. This seems like a potential safety hazard. The driver can feel the effects of the regenerative braking and knows the vehicle is slowing but does not know when the slowing is enough to illuminate the brake lights.The driver's only option to ensure the brake lights are activated is to apply additional braking via the brake pedal but additional braking may not be the safest action to take in some situations. Depending on traffic, weather, and road conditions it would be safer for the driver to know when their brake lights are illuminated.

Source: NHTSA complaint ODI #11748873 · view all complaints for this vehicle at nhtsa.gov

The turn signal stalk on the steering column will stick after being activated. It requires a sizable amount of force to disable and turn off the turn signal, enough that there is concern of damaging the mechanism.

Source: NHTSA complaint ODI #11744202 · view all complaints for this vehicle at nhtsa.gov

My vehicle is a Ford F150 Lightning, a battery electric vehicle. As this is an electric vehicle, the vehicle has a large frunk available for cargo storage. Within the frunk there is an emergency hood release button that can be activated if a person became trapped inside the frunk. This button is located on the side of the cargo compartment and is in a position that makes it very easy to be activated while driving by shifting cargo within the frunk. On at least three occasions, I personally have experienced cargo shifting inside my frunk and activating the emergency hood release while driving. This results in the hood unlatching and multiple alarms going off inside the vehicle. Ford has evidently realized this design flaw, because mid-way through the 2023 model year they revised emergency release button to have a protective shield that prevents accidental presses from cargo. However, trucks built before then still have the flawed button.

Source: NHTSA complaint ODI #11614662 · view all complaints for this vehicle at nhtsa.gov

The front traction motor on my 2023 Ford F-150 Lightning failed without warning, causing the vehicle to lose all-wheel drive capability. The truck automatically limited available power to about 67%, which I later learned indicates the front motor was disabled and the vehicle was operating in rear-wheel drive only. The failure occurred with no warning lamps, messages, or prior symptoms on the dashboard or in the FordPass app. I assumed AWD was functioning, which could have caused a serious accident in snow, ice, or gravel conditions because the loss of front-wheel traction significantly reduces vehicle stability. The component/system is still available for inspection. At this time, the issue has NOT been reproduced or confirmed by a dealer, and the vehicle has NOT yet been inspected by the manufacturer or any other party. Cause of failure is UNKNOWN. This lack of a warning or alert to the driver represents a major safety hazard because it changes how the vehicle handles without the driver’s knowledge.

Source: NHTSA complaint ODI #11682304 · view all complaints for this vehicle at nhtsa.gov