The contact owns a 2011 Ford F-250. The contact stated that while driving 60 MPH, the vehicle vigorously shuddered. In addition, the contact allowed the vehicle to decelerate independently to come to a stop. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

Source: NHTSA complaint ODI #11675094 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford F-250. The contact stated while driving at an undisclosed speed, the door ajar warning light illuminated and indicated that the rear passenger’s side door was open. The contact checked and confirmed that the door was securely closed. The contact stated that occasionally after closing and locking the door, the alarm would inadvertently activate after approximately an hour. The dealer was contacted and it was suggested that the vehicle be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 234,395.

Source: NHTSA complaint ODI #11456968 · view all complaints for this vehicle at nhtsa.gov

The tires were installed on 8.22.2025 and on the following Thursday, August 28, 2025, all of the tires had low pressure. I returned to the Orange City, FL Tire Kingdom per the managers' (Brittany) request and the mechanic filled all of the tires and said that they were not completely filled when they were installed. The following day, Friday, 8/29, I began my return trip to my home in North Carolina. Within a few hours, the driver’s side front tire exploded and my truck was on the rim of the tire, swerving into the adjacent lane on I-95. I was able to get the truck off of the highway, onto the nearest exit ramp without being hit. I have never been that close to being killed on the interstate. [XXX] came and put the spare on and while I was waiting along the highway I called Tire Kingdom and was advised by [XXX] at the Orange City store to take the truck to the nearest Mavis or Tire Kingdom. The nearest one was Mavis in Brunswick, Ga, about 30 minutes north of the incident. The Brunswick store was closing and I was advised to bring my truck in at 8:00 am. I stayed at a hotel nearby and had the truck there at 7:45 am. I was told that they did not have four replacement tires in stock and could probably have them by Tuesday as it was Labor Day Weekend. They stated that they could replace only the blown tire and “take a look” at the other three tires. There was absolutely no concern for my safety or welfare, and no appreciation of the amount of risk I would be undertaking to continue to drive on the other tires. I went to Firestone and replaced all of the tires and returned home safely. I contacted Tire Kingdom three more times and was advised to return the tires to the Asheville, NC Mavis Tire store for evaluation. The manager, [XXX] and a mechanic inspected all of the tires and immediately stated that all of them were defective.The belt had separated, the sidewall was weak, and the rim/beading was bent. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11689314 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford F-250. The contact stated that after parking and exiting the vehicle, an alarm sounded, and the front driver's side air bag deployed simultaneously without impact. The contact stated that the vehicle was driven to another destination. The contact stated that after parking and exiting the vehicle, an alarm sounded, and the driver's side curtain air bags deployed simultaneously without impact. The contact stated that the two failures occurred within 10 minutes. The dealer was notified of the failure and an appointment was scheduled for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000.

Source: NHTSA complaint ODI #11595774 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Ford F-250. The contact stated that while making a turn in either direction, there was an abnormal crunching sound coming from the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered that the sound was caused by a misalignment between the cab and the bed of the truck. Due to the failure the cab mount bushings became worn and needed to be replaced or repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The contact was provided a case number and was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 7,000.

Source: NHTSA complaint ODI #11650227 · view all complaints for this vehicle at nhtsa.gov

Odometer Fraud. The contact purchased a 2011 Ford F-250. The contact stated that after purchasing the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 163,000; however, after obtaining the Carfax Report on the vehicle, it was discovered that the mileage was 204,000.

Source: NHTSA complaint ODI #11696727 · view all complaints for this vehicle at nhtsa.gov