Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Transmission recall
Inner tire contact with the body could result in a tire blowout, potentially causing a loss of vehicle control, increasing the risk of crash.
- Remedy
- Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
- Remedy
- Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
96
Most reports here involve transmission slipping. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11741602 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
16
Most reports here involve software faults.
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I am the issues as the recalls for the 2023 f350 The Problem: The Integrated Trailer Module (ITRM/ITM) may lose communication with the vehicle when it starts up, resulting in a loss of trailer brake function, turn signals, and stop lamps.
Source: NHTSA complaint ODI #11742862 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
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While towing any trailer with electric brakes it appears the integrated trailer brake controller is briefly applying trailer brakes unexpectedly. Very brief but very hard, resulting in an extreme rearward pull on the truck. It happens at exactly 60 minute intervals, at any speed, uphill, downhill and level flat road. I've had the trailer 7 way plug and wire inspected, no problem found. Next step will be to have Ford dealer inspect truck electronics.
Source: NHTSA complaint ODI #11749135 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
36
Most reports here involve loss of steering. Of these, 4 mention a crash, 2 mention an injury.
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The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company. The contact sustained a concussion and neck injury and was taken to the hospital for medical assistance. The dealer was not contacted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.
Source: NHTSA complaint ODI #11746176 · view all complaints for this vehicle at nhtsa.gov
Structure & body
24
Most reports here involve electrical shorts.
Source: NHTSA complaint ODI #11727050 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve sudden stalling. Of these, 2 mention a crash.
Read full complaint
Driving the vehicle at highway speeds (around 55mph). Driver hear a loud hum, lost power and needed to pull over. The rear axle housing grenaded and twisted the pinion clean off the rear axle. The truck was loaded with tools and pulling a trailer. However this load was well within the GVWR of the vehicle
Source: NHTSA complaint ODI #11715544 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 181 complaints on file, fewer than the 2019 (462) and more than the 2021 (92). Of the 10 model years of the Ford F-350 we cover, the 2017 has the most (485). Older model years have had longer to collect complaints.