The contact owns a 2020 FORD MOTORHOME CHASSIS(F53). The contact stated that upon purchase of the vehicle, the battery warning light had illuminated on the instrument panel. The contact was informed by the dealer that the warning light would correct itself within 10-15 miles; the warning light remained illuminated. The manufacturer was informed of the failure and the manufacturer had the vehicle towed to a dealer. The contact was informed that his alternator was defective and needed to be replaced; however, each alternator that had been sent to repair the vehicle was defective. The contact also discovered that his vehicle was included NHTSA Campaign Number: 21V202000(SUSPENSION, POWER TRAIN) and that the parts for the repair were unavailable. The vehicle had remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 950.

Source: NHTSA complaint ODI #11422108 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Ford F-53. The contact received recall notification of NHTSA Campaign Number: 22V731000 (Suspension), however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Source: NHTSA complaint ODI #11514009 · view all complaints for this vehicle at nhtsa.gov

TL* THE CONTACT OWNS A 2021 FOREST RIVER GEORGETOWN BUILT ON A 2020 FORD F53 CHASSIS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT LATCH WAS NOT INSTALLED IN THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF HANOVER (2100 BALTIMORE PIKE, HANOVER, PA 17331, (888) 899-0663) WHO SUGGESTED THAT THE RV BE BROUGHT IN FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

Source: NHTSA complaint ODI #11406696 · view all complaints for this vehicle at nhtsa.gov

Loud thumping while turning was the symptom. The front chassis frame crossmember rivets were loose (Other marked above = chassis). The same area that the front leaf springs and steering were connected to the frame. This also cause the sector shaft in the steering box to get loose and have excessive play (over 1/4 inch). If this were to fail completely, the steering would no longer be functional causing a catastrophic failure and accident. The dealer did not diagnose the problem properly and tried to say it was the motorhome manufacturer who caused the problem. Please note that none of the parts involved in the fix for the problem had anything to do with the motorhome. When escalated to Ford customer service, they chose not to have the vehicle inspected by their corporate staff instead entirely relying on the mechanics initial assessment (Denial letter from Ford available as an additional file). When taken to another repair shop, they found the specific problem with the frame and steering box and fixed the problem. The owner of the shop noted he has had multiple identical issues with the F53 frame.

Source: NHTSA complaint ODI #11537479 · view all complaints for this vehicle at nhtsa.gov

2020 FORD F53. CONSUMER WRITES IN REGARDS TO REAR AXLE SAFETY RECALL. THE CONSUMER STATED THERE WERE NO DEALERS WITHIN A REASONABLE DISTANCE WILLING TO PERFORM THE SAFETY RECALL. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE.

Source: NHTSA complaint ODI #11436427 · view all complaints for this vehicle at nhtsa.gov