Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
114
Most reports here involve transmission slipping. Of these, 2 mention a crash.
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Coolant Intrusion. Started with thick white exhaust when starting up in morning. Turned into acceleration lags, car shutting engine off when parked, and exhaust smell coming inside of car. 2014-2019 models have a recall for cracked engine block allowing cooling to leak inside, but 2020 models do not although there is an increased problem with this year and model of car.
Source: NHTSA complaint ODI #11764867 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
27
Most reports here involve software faults. Of these, 1 mention an injury.
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The contact owns a 2020 Ford Fusion. The contact received notification for NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.
Source: NHTSA complaint ODI #11764621 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve loss of braking. Of these, 3 mention a crash, 1 mention an injury.
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Speed sensor radar on right front tire sending alerts to car all at once — Antilock Brake Fault, Pre Collision Assist not available, Hill start assist. Steering wheel gets heavy randomly. And brakes start slipping. This is a safety hazard I have a baby. My car is only 5 years old problems like this shouldn’t be happening. Ford checked it and said it’s a speed sensor but would cost $450 that’s not a fair deal. And those sensors shouldn’t show all at once randomly. I barely drive my car. I have 57,000 miles on it. Happens randomly.
Source: NHTSA complaint ODI #11687799 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
14
Most reports here involve loss of steering. Of these, 2 mention a crash.
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I’ve learned a while ago that the vehicle doesn’t have a working horn, I’ve replaced the fuse at least five times and it’s still not working. Yes the car was sold to me this way. Also I’ve been getting this warning to my ford app: “The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) has detected a fault and may not function. What Should I Do? If either BLIND SPOT NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL or CROSS TRAFFIC NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL is in the information display, the system may not function. Check the exterior vehicle sensors for damage or debris covering them (see Owner's Manual for sensor locations). If the problem persists, please have the system checked by an authorized dealer.” For the last month my car has become hard to drive as if there’s a power steering issue.
Source: NHTSA complaint ODI #11740965 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
5
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 3 mention an injury.
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The locking mechanism that keeps the seat belt safely locked into place is malfunctioning. I have to ensure the belt is firmly in place and will not tug out of the lock before going anywhere. The seatbelt will not lock in place properly.
Source: NHTSA complaint ODI #11716377 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve corrosion.
Source: NHTSA complaint ODI #11670833 · view all complaints for this vehicle at nhtsa.gov
Other systems
9
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11668125 · view all complaints for this vehicle at nhtsa.gov